Have Questions or Comments? Please feel free to contact us using one of the below methods 24 hours a day, 7 days a week!
Speak to a live person: 845-765-8380 Monday - Friday 9am - 4pm Eastern Time (Closed Holidays) Email us at customerservice@thertastore.com (or use the form below) 24 hours a day, 7 Days a week (Including Holidays!)
If you need to speak to someone and it's outside the hours of 9am-4pm EST, on a holiday, or on a weekend, please email us at customerservice@thertastore.com.
Someone will get back to you as quickly as possible, please allow a
little extra time if it is a weekend or holiday however we will try to
answer every email within 24 hours if not sooner. If you are checking the status of an
order already placed, it may have to wait until the offices are open
during business hours (Mon-Fri).
We look forward to speaking with you!
We
have office/warehouses located in Oregon, New York, Pennsylvania,
Minnesota, New Jersey, California, and Tennessee. Your orders are placed through our office
that is closest to our manufacturers warehouse and then shipped
directly to you. We ship all orders out in a 2-12 business day time
frame.
"Just because we are not face to face, you are still our customers, and we will not stop until you are completely satisfied!"
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