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Free Shipping (for samples):
Free ground shipping applies to all door samples. Your order will ship via FedEx or UPS as a standard ground shipment. Free shipping does not apply to Alaska, Hawaii or out of country orders.

Ground/Freight Shipping:

The freight company will come curbside to your home and you will be responsible for unloading all boxes off of the truck. You will be contacted by the freight company to schedule your delivery

Ground/Freight Shipping with a Lift Gate:
Some freight companies will not allow you to unload the boxes off the pallet and will have you lift the pallet off the truck which can weigh over 1,000 lbs. A lift gate is recommended if being delivered to an address without a loading dock or fork lift.
You will be contacted by the freight company to schedule your deliver.

Pick-up at a Local Terminal:
To save on shipping, you can choose to pickup at the freight company's terminal. Terminals will usually be located within 75 miles of most zip codes, however, depending on where you live, it could be up to 200 miles. You will be notified by the terminal once your order has arrived and is ready for pickup. Most of the time, a pick-up truck is needed, and the pallet will be loaded into the back of your truck. Some carriers will allow you to break down the pallet to load it into your vehicle, but that depends on the carrier and that can be discussed when you are called to pickup your order if necessary (please make sure to bring help with you to load your order). Many carriers will not allow the pallet to be broken down so please do now rely on that. You will need your tracking number and a valid form of ID to pickup your order. The ID must match the Shipping Address name on your order.

You will receive a shipment confirmation email from TheRTAStore.com after your order ships with your tracking number, instructions on how to accept the delivery and what to do in the event items are missing and/or damaged. You will receive paperwork to sign when picking up your order at the terminal, please be sure to follow the instructions you receive in your shipment confirmation email before signing the paperwork and taking your order.