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TheRTAStore.com's Customer Testimonials

All testimonials were taken from email correspondence with our customers and are 100% factual!



01/2012
Kelsey, you have been quick, patient, knowledgeable, and friendly to work with. Thank You. This online design experience buying cabinetry has been easy and fun.

Kelly H.

01/2012
Excellent! Thank you for your great customer service, Marie!
Crystal
P.


01/2012
...thanks again- you have been great! Customer service is fantastic. I don't plan on doing my kitchen again for the next 20 years but I will recommend RTA to anyone. I'm a Chicago fireman, I'll definately mention it to everyone at the coffee table.
Riki K

01/2012
Hi Kelsey, just wanted to say THANKS:) for all your help, now the work starts I hope these cabinets are as easy as that to put together and install, let the fun begin!!!
James B.

01/2012
Rachael,
...I am very happy to think that I will be able to order a kitchen through your company.  I just bought the house, so after getting it cleaned up I didn’t spend much time in planning the kitchen.  I may not have time to put the new kitchen in before I rent it out for the summer.  So thanks again for all your help and I’ll be back in touch.  You did a great job!

Rebecca R.


01/2012
Thanks so much for the information! We love our cabinets and are showing everyone! You have truly been an amazing help with everything! Thanks again
Kathy S.

01/2012
You have been terrific!   We are extremely happy with our kitchen redo.  The cabinets are beautiful.
Scott K.

01/2012
Hi Marie,
Thanks so much. We're very happy with the cabinets and will recommend TheRTAStore.com to others.
Chuck J.


01/2012
Marie,
I just received the panel.
Thanks for being very prompt.
I buy rental properties.  I'll be buying kitchen/bath stuff from your website.  Great customer service!
Sanjay W.

01/2012
Thank you very much, I got the piece and finally I see it complete.  Thank you, loved your service.
Damiris M.


01/2012
Marie,
The door arrived today, the other cabinet arrived yesterday. I just want to say that the RTA Store has been incredible to work with. Your products are of very high quality, your service is the best and your people are so helpful. I have recommended you to several friends and coworkers.
Thank you again for your service.
Scott K.

01/2012
Thank you for the professional follow-up I find that very impressive...
Robert C.


01/2012
I would like to compliment you.  I had a great experience with your company. I worked primarily with Samantha Rougeux.  She was so responsive!  Every email to her was answered in short order.  One of my cabinets was backordered and after 4 months I was not sure she would even remember who I was...but she sure did!
 
Marie Bai did a great job as well letting me know that my cabinet was on the way.  I did not work as closely with her, but she sent emails letting me know where my cabinet was and when to expect it.
 
Thanks!  I will recommend your company!
Brenda T.

01/2012
Thanks for your quick response and your assistance.  You guys are great to work with.
Tom S.


01/2012
Very pleased with the look and quality of my kitchen cabinets I would not hesitate to purchase from you in the future.
 My friends and family were also impressed and I would recommend you to them.
John R.

01/2012
Thanks so much Marie!  I figured as much.  The cabinets and countertop are in, it looks amazing!  I am so happy with the quality of the cabinets.  Everyone is so impressed with our new kitchen, they can't believe it when I tell them that it wasn't custom.  I will send you guys a picture once the pendant lights are hung.  Thank you so much for all of your help and thank all of the girls as well.

Happy New Year!
Alexa Y.


12/2011
Excellent. You guys are the best.
I will do all I can to return the favor by spreading the word about theRTAstore and will definitely be in contact the next time I have a similar project.
Thank you again!
-Antonio D.M.
12/2011
Thank you and we love our cabinets. We tell everybody about how impressed we are with your company and products. We will send pictures when it is complete.
 
Thanks again,
 
-Kathy G
.

12/2011
Outstanding......
Thank you very much for seeing this through. Be looking for an excellent review of you and your company.
Anyone can handle a transaction that goes smoothly, but the way one handles a rough transaction makes for a great employee/company.

-Karen J.


12/2011
Samantha, I am happy to tell you that we finally got it all done and it looks fantastic.  Our praise about Company are always given when we tell our story of a new kitchen…

Thank you so much for making it  possible for us to have great new cabinets.  Your tireless kindness to get us to the finish have left us with a sweet taste which is rare these days.  Our hats off to you Samantha, Tyler and even Marie for going above and beyond, to make our experience a good one.  THANK YOU FROM THE BOTTOM OF OUR HEARTS for being honest and forthright, not one time did you guys make me feel like I was not the most important client you have.  Thanks again for a great adventure in shopping for our kitchen.

-Mark & Anneliese D

12/2011
Wow, your customer service is superb! Thank you so much and I hope I didn’t cause too many headaches…but again thank you for your understanding.

-
Mercy M.

12/2011
I love your cabinets, I ordered a few and will be getting more.
-Russell W.


12/2011
Thank you very much for your prompt attention to the matter. We are VERY pleased with the quality of the cabinets and the service! We have already recommended your company to several people, including 2 families who are doing kitchen remodels of their own.
- Lori L.


12/2011
If the cabinets are as good as the customer service we have received we will be very happy people!
Have a great day!
Amy K.

12/2011
In researching various RTA providers, I found your business to have a diverse model line that should appeal to most folks.  I believe the construction specifications of your products appear to be excellent and the products' options appear to allow for most installation designs.  I appreciate your helpfulness and quick response to my inquiries and I am comforted in making a decision by your BBB rating. 
Best Regards 
Wayne H, Tucson, AZ


11/2011
I really appreciate your attention to my concerns.  We are very happy with the cabinets.  They are beautiful and look great!  And you attention to customer satisfaction has been wonderful.

Thank you for your help.
Christine M.
11/2011
Samantha, thanks for everything you've done for me. I really appreciate.
And Kelsey also helped me a lot.
To tell the truth, I send questions to some company, but some of them never answered, some of them just send me a stereotyped answer.
But Kelsey was totally different, she has consideration, is honest and trustworthy. So I decided to purchase from your company.
First of all, I've read the testimonials on your web, I suspected it might be exaggerated advertisement. But it was NOT! You all was so kind. Even though my English is not good and also I don't have much knowledge about kitchen cabinets. I've never been treated as you do to buy something.
Thank you to all of you, I would have my ideal kitchen!
I can't wait to have them!
Take care.
Yuka S.
11/2011
Marie,
Once again I would like to thank you for your help. This is the first time I have ordered from the RTA store and I must say the customer service I received has been exceptional. I can't thank you enough.
Thank You,
Maria G.

11/2011
I wanted to express a sincere thank you for ALL of your help, professionalism and most of all, PATIENCE.  You have been extremely patient in helping me to not only design the kitchen, but to also understand the nuances of how everything operates.  I know you said you don't work on commission but I truly hope that you will make sure that this e-mail finds it's way to whomever it is that runs your company so that they can see that they, and you, are doing it right.  There are still people out here that would gladly pass up free assembly for the same product, to get the customer service that I received from you.  I am confident that my family will be extremely happy with the product and that I made the right choice sticking with you guys.  I am looking forward to passing on the before and after pictures.  There is still a corner of the kitchen that I plan to build a bar area in, but I want to wait and see how the space works out after all of the other cabinets are in, before I confirm a design for that.  Once I get there I will be contacting you again (so you may want to prepare for this:)) to order the cabinets I will use there. 
Thank you again for everything.

Sean G.


11/2011
Rachael
 
I would love to have you see the finished product! As usually people have me working on high end kitchens, I am particularly proud of this one as far as what can be done to meet the clients special need challenges, and giving them a dream kitchen at a very affordable price (but it will NOT look the least bit budget oriented).
 
Since this is an open plan waterfront craftsman styled house, it is an expensive project with many cost overruns, so I am so ecstatic that we can accomplish a dramatic, functional design with cabinets that will look expensive, are well made, and saved a bundle!...
 
Thank you for all your help!
 
Best Regards,
Colin C.
11/2011
Hi - I bought kitchen cabinets from you last summer, when my husband and I needed to update my condo's 1970's kitchen on a budget. I was really pleased with the look of the cabinets, and with how much money we saved by doing it ourselves.

However, I didn't fully appreciate your product until we started shopping for a house this past spring. We've looked at a lot of houses with updated kitchens. And while many of them look nice at first glance, the quality of the cabinets pales in comparison to yours upon closer inspection. We see a lot of particle board, non-adjustable shelves, sagging/crooked cabinet doors, and finishes that don't appear to be very durable. Meanwhile, my condo cabinets look good and are holding up great. Now, as we continue to shop for a house, I'm actually looking for a house with a kitchen in need of updating, so I can put your cabinets in it, rather than settling for some "flipper's" cheap cabinets....

Again, I'm quite happy with your product, and I hope to do business with you again!

-Vanessa L.


11/2011
We LOVE The RTA Store!!!!
Everyone is soooo impressed with the cabinets & the work we've done so far!
A huge THANK YOU to everyone at The RTA Store!
Best regards,
Sharon & Doug P.


11/2011
Dear Samantha
Received cabinets Friday morning, everything was in great condition. Just want to say "Thanks for Eveything".It has been a real pleasure working with you and your staff. I will recommend your cabinets to my friends. Again Thanks again
 
Roger & Donna A.
11/2011
Hi Kelsey,
Thanks for the fast reply. You have answered my question.
I just want to say that you folks at the theRTAstore are very good at answering a customers questions. When I do order my cabinets ,they will be from theRTAstore ,because of people like you and Marie,and Rachel Payton,good people.
Thanks, Mike L.

11/2011
All done. Now, what time you coming to help assemble and install?
Seriously, this was a painless experience thanks to your help.  I really appreciate it.


10/2011
Excellent...thank you Samantha!! AMAZING customer service as always!!
Thanks again,
Josh B. :)
10/2011
Thank you Thank you, I'm a happy camper.
Mike L.


10/2011
We just received our new kitchen cabinets and we are so happy. They are beautiful, the finish is perfect, just the color we wanted. The delivery company was great, they unloaded the boxes for us and put them just were we wanted them. As soon as the kitchen is completed we'll send a photo.
Thank You, the quality of the products you sell is amazing for the price, we would recommend your products to anyone.
Sincerely
To Very Happy Customers
Jim and Pat R.


10/2011
WOW...I LOVE IT Kelsey , I am sitting here crying I am so excited..You
can't possibly understand how much we have been through to finally get
cabinets. We have been through so much and to finally have them almost
here is so wonderful. ...we are truly so thankful
that we found you all and are so ready to do business with you all.
Thank you so much. - The Smiths


10/2011
....thertastore has been awesome to work with!!! - Megan

10/2011
Hi Samantha, I can't say enough about you guys!!!Everyone was great and you have a great product, too. I got fantastic customer service and always got my questions answered. I am still working on the finished product , we are already getting rave reviews...Any way, Thanks for all your help and continued support. - Tracy C. ( PS your website is great and easy to use , the pictures of the cabinets are helpful and made doing it myself very simple)

09/2011
Thanks for all the help along the way!!  We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way...Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of.  I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.

09/2011
Marie,
I am a little late on this but i just wanted to say thank you!  we finally have the cabinets in and i love them and am sorry that i waited so long to order them.  i may need to order a cabinet for a sink to match....i just wanted you to know that i really appreciated all your help and i am a very satisfied customer!! Thanks! - Sarah K

09/2011
Hi Just a quick not to let you know that the cabinets arrived on time and to be honest for the price much better than I expected. I was not  expecting the bodies of the cabinets to be ply wood.
They fitted together perfectly and quickly.  These are amongst the best cabinets I have fitted.
Thank you for an excellent well priced product.
My regards,
Clive C.

09/2011
Hi Samantha,
So I finally got the crown down, which means the kitchen is complete.  Thanks for all the help along the way!!  We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way. 
I took some pictures of the finished kitchen and the little custom things I did and wanted to pass them along to you.   I took a close up shot of the crown and the light rail.  I used a stainable filler at the joints and in the nail holes, then stained it with the stain I had the Sherwin Williams guy mix for me.  I also wanted to show you my handy filler cabinet next to the sink.  I had about 5" of space that I didn't want to waste so I put a shelf bottom in it and put hinges on the filler to make it a little cabinet.  When it's closed you can't even tell it's not just a regular filler.  The 3" wide fridge panel was a little too wide, so I cut about an inch off of it to give the fridge a little extra room, then stained it and put it up.  The garbage slideout I bought from you was OK, but we had to open the door, then pull the garbage out by hand every time we wanted to throw something out.  It was a little inconvenient.  I took that out and bought a Rev-A-Shelf double pullout and installed that instead.  Now it is mounted on the door so we just pull the handle on the door and both trash cans come out.  We use one for garbage and one for recyclables.  It cost us an extra $130 but we like it a lot.
I am also sending you a couple before pictures as well, notice where the sink and windows used to be, that was probably the toughest part of the remodel. 
That is pretty much it.  If you want any other pictures just ask and I can take them.  And if any of your customers have any problems I can probably advise them, I feel like a pro after doing this whole job my self.  Just email me if you need anything. 
Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of.  I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.


09/2011
I am so happy that your company stands behind the quality of their products and is willing to correct a construction flaw long after our initial order was delivered. We are so slow in assembling our cabinets that we thought there would be no alternatives other than accept the imperfection. Thank you for being so consumer friendly. - Cathy B.

09/2011
Thanks so much Casey. So far, you're doing a tremendous job and I couldn't ask for anything better. I really appreciate your commitment to customer service! - Yolch

09/2011
Hi Samantha,
Don't know if you remember me or not, I purchased my cabinets a little of a year ago and still to this day I look at my kitchen and I absolutely love it!! Cabinets are great, haven't had any problems with them. Thanks again for the excellent customer service and your patience. I tell people about your company any chance I get. Well take care wish you son a Happy Birthday, if I remember correct he should be having a birthday soon. 
Thanks again - Tina C.

09/2011
Thank you very much! this is one of the reasons why i think your customer service is excellent. I am sending a few more pics of the kitchen, even though you're probably getting sick of it by now. tx, - Chris C.
09/2011
Hi,
It was actually a great experience.  I had no problems we got exactly what we were looking for.  We are in the process of saving to buy more and do our garage.. - Amy I.

08/2011
You made our experience PERFECT, you returned calls and helped us find sizes...your customer service is PERFECT!!
I grew up in 100 year old business of making and installing custom cabinets clear back to my Great Grandfather who came from Holland, my Grandfather and Father. My Dad was impressed and found getting answers to specific questions very helpful to place a successful order. He is getting older (73) and would rather have ordered the cabinets already constructed. Yet still it gave me a final chance to work with him building.
Thank You, - Laurel R.


08/2011
Our cabinets are for our bathroom area. Your service was great. Marie helped out when we had a damaged item on receipt of our order. Your product line is great for do it yourselfers like my husband and myself. We just assembled the cabinets yesterday and will begin the demo today. I will send before and after pics when complete. - Pete C.

08/2011
This was my first order with Casey Ackerman and I appreciated his level of professionalism. He made the ordering process smooth and seam less. I look forward to buying more cabinets in the near future...Overall I am really happy, especially with the customer service. - Jeremiah B.

08/2011
Everything came in good shape and in every way they were just as promised. We couldn't have been more surprised at the ease the cabinets' assembly process. We assumed we'd need some rubber mallets to "coax" things into place, but the design is well thought out and it took much less time than we had expected.

The boxes themselves appeared to us to be a better quality than a new replacement cabinet recently ordered for our mother's home from the best custom shop here in our area.

A friend whose work is resurfacing and refinishing existing kitchen cabinets was extremely impressed with the quality and price of these cabinets. They look wonderful in our kitchen and we couldn't be more pleased. In fact, we are on our second order now that our new appliances are in place and will also be installing them in the laundry rooml, because at these prices, we can afford to do so. - Helen M.

08/2011
I first used RTA on a project that the budget was limited and I had to find a cost affective way to install a new kitchen in a house that our Church owned. I found your website and read the specifications of the product and really liked the price so I thought I would try it. I was extremely happy with the product. The real 1/2" plywood sides are incredible as well as the solid dove tail drawers and cabinet fronts.

I just recently received another Kitchen job due the cost affective product that RTA handles. I showed them the other completed kitchen done with RTA's and they loved it. Thank you for the product and I will continue to use it as well as tell people about it. Thank you!  - Greg P

08/2011
Customer services are responsive. Products arrived in original condition. Good value for money!

07/2011
I was very pleased with the quality of the cabinets. Your customer service staff was very responsive and helpful. - Joanie H.

07/2011
Your staff was very good. Samantha Rougeux and Marie Bai were both very professional and helpful. I ordered around 25 cabinets in all and only had 1 side panel that was damaged. Pretty good! Samantha helped me when I made an ordering mistake and took care of it promptly. I tell everyone about you and the quality of cabinets that I got for an incredible price. People see my kitchen and can not believe it. THANKS!!
07/2011
My husband and I were very pleased overall. Our sales rep, Samantha, was very helpful and quick to respond to our questions and needs. The product is beautiful - definite value for the cost. We love sitting in our new kitchen and are enjoying hosting family and friends. I even enjoy doing dishes now :).

07/2011
I think all the staff were wonderful and very prompt in respose to everything. They rendered drawings of what my kitchen could look like for the designs...and even imput several options I didn't think of....like extra storage, which is a plus in any kitchen!

07/2011
The products were a great value.

07/2011
Great job!

07/2011
My experience with your company was a very positive experience. From the first moment that I discovered your site I was very impressed both with the ease of navigation and the quick response by telephone. I have recommended your company to others. The cabinets are a high quality and should remain attractive for some time. I have a very small kitchen but the new cabinets with a granite counter top make my kitchen look fabulous - like a dream kitchen.

Keep up the good work!!! - Donna K.

07/2011
Kelsey was great to work with and if she didn't know an answer to my question she would contact her cabinet sales rep. I was also impressed with the timely manner in which Kelsey responded to my e-mails. - Jessica W.

06/2011
Tech support fast and very helpful.

06/2011
Our RTA cabinets came as described, high quality, and easy to assemble.


I have never ordered anything on line before ( I'm a late computer bloomer) I got a bit crazy and placed an order for my whole kitchen! It was so easy and when I had questions I got on the live chat and had an answer within minutes! A few weeks later when my cabinets arrived I got a piece of molding that had been damaged during shipping, I notified you guys and I received a new piece only a couple days later...no hassle, no problems...just great people, a fantastic product and super customer service. My kitchen looks unbelievable...and I spent a fraction of what it would have cost from a big box store..(I thought at first I would keep it a secret that I got these cabinets online and that I put them together myself, but they are so great I'm telling everyone who sees them and they can't believe it)Thanks for everything, you guys are the best. - Tracy C.

06/2011
After carefully planning our layout,we got into various websites,checked prices,designs etc and finally decided on the RTA store.

We received our maple kitchen cabinets promptly and all the packages were in good condition.
Assembly was very easy but, what really caught our eyes was the quality of your product; great finish,no warps or scratches.

Our kitchen looks really nice and we would recommend your product without hesitation!

Thanks, - VMJ

06/2011
YOU GUYS ARE ALWAYS GREAT!


Your design team was AWESOME! I worked with Kelsey to design my kitchen based on several options and she came up with a design that not only works in the space i have, but also complements my lifestyle. Excellent job. Thank you.

05/2011
Superb!

05/2011
I love the work you guys have done on your website! good work!

05/2011
I purchased 9 cabinets from the RTA store. The sales staff was extremlly helpful. I forgot to add my coupon with the order and they credited to me the next day when I e-mailed them. The cabinets arrived 7 days after I placed the order. The truck driver took both pallets off the truck and roll them into my garage. All the cabinets were in good shape and easy to assembly. I priced 9 cabinets at Lowes and Home Depot and these were less than half the price.

05/2011
After pricing cabinets locally, we web shopped and came across theRTAstore. Wow....what a difference. RTA Cabinets saved us over $6,000.00. The staff at the The RTA store went beyond expectations. Once the cabinets arrived, assembly was easy and straight forward. I spent 20 minute average assembling each. I have already and will continue to recommend your cabinets.

05/2011
Very happy with our purchase. We love the cabinets and they look great. Super easy to assemble. Very happy!

05/2011
Cabinets are of excellent quality and shipment received in good condition and on time.

05/2011
I love the cabinets! They have exceeded my expectations and I look forward to installing them in my house.

05/2011
My wife and I own and operate a private investigation company, we are not in the remodeling business. We were able to do all of kitchen remodeling ourselves by using you cabinets and granite tile. It came out looking so good that we are about to complete our daughter's kitchen and have a friend waiting in line to start on his. We recommend you cabinets to all our friends and clients'. - Casteela Agency

04/2011
I love the maple cabinets with the chestnut stain . They are beautiful.

04/2011
I think your website is great!

04/2011
My saleswomen Kelsey was the best. She was very patient, answered all my questions and very willing to work with me even when i wanted my kitchen design redone. I had some pieces missing from my order Kelsey helped to make sure the pieces were located and shipped out with my order, which I received in 3 days.

04/2011
Great job and really good quality cabs at great prices!

04/2011
Everyone that I talked to or emailed was very helpful. Everything was taken care of in a timely manner. Very easy to do business with!

04/2011
Excellent, wonderful job! Love to visit the site everyday to see what's new!!!

04/2011
Bravo!

03/2011
Great customer care & very happy with cabinets.

03/2011
I was very pleased with my cabinets, and they were easy to assemble. I've told several people about them and highly recommend The RTA Store. - Roger B.

03/2011
Found the opportunity to purchase a sample door and your free 3D design service extremely helpful in planning and visualizing our kitchen before making the investment. - Rich D.

03/2011
I was doing a major kitchen rehab and the folks at customer service did an awesome job at answering my many questions. Thanks to their responsiveness, I didn't order any extraneous material. RTA saved me half off the big box store custom order and I feel the quality is just as good. - Dan P.

03/2011
I was completely happy with everything from start to finish. I bought cabinets for my kitchen and for my large utility room and it made my house worth a lot more. I am now selling the house and will buy more cabinets in the near future. thanks again. - Steve

03/2011
We appreciate the extreme level of help from each one at your company, especially Samantha, Tyler and Marie. THANK YOU very much, we now have a kitchen that is a dream and at a fraction of the cost from the stores here at home. It was a long process, but with the finished project being worth all the effort. You have saved us so much money and we thank you. Our Thanks to you is to inform everyone about your business.

Thank you,
Mark & Anneliese D.

03/2011
Great Job! I needed the cabinets quickly. they shipped in 5 days and arrived well packed and no damage. - David C.

03/2011
You are great to work with!

03/2011
We were referred to you guys through a friend and you have exceeded our expectations. The service was great and when I e-mailed questions the response was quick and helpful. We love our mocha maple cabinets. The quality and price cannot be beat. - Dawn

03/2011
It was a fairly easy and enjoyable experience!

02/2011
To Maria, Kelsey, Samantha and the whole "TheRTAStore" team. Thank you, thank you for my 100% satisfaction in the whole process from answering planning detail questions to delivery and aftermarket advice and help. After the first 1 or 2 cabinets the assembly became routine and easy.
As a Canadian customer I say to all customers from Canada. The whole process from shipping to customs clearance and delivery went extremely smooth.
Standard cabinet replacement in Canada is very costly and I figure by ordering from "TheRTAStore" we saved more than $10,000 even after 10% duty, 6% exchange rate and taxes. In part this was because shipping costs were very reasonable.
Keep treating your customers as I was treated and you will do well in the future.
Thanks again. - Lorne Martin

02/2011
My experience was great. The cabinets are beautiful and I cannot believe how much more storage space we have. They went together quickly and easily and we have recommended you to friends and family.

02/2011
Great job! Will be back!

02/2011
I was able to find everything that i was looking for. Your site is well organized, nice colors and format. I would highly recommend it to all friends.

02/2011
The evening time phone bank operators were wonderful! I wanted a corner sink cabinet and they quickly told me exactly which model had what I needed.

02/2011
I was extremely happy, kept their word on discount, was here and complete, excellent correspondence. Would use again, People that saw the cabinets could not believe the look for the little cost.

02/2011
Easy to use, great prices, clear and accurate measurements and descriptions. - Megan M.

01/2011
Beautiful cabinets at an amazing price. Very good quality cabinets at an amazing low price. They are beautiful inside and out. The box stores have nothing on their products.

01/2011
I will be placing my order today. I just wanted to thank you for everything you have done and wanted to say that you are one of the best people I have ever dealt with. Thank you very much! Dustin W.

01/2011
Thanks Samantha,
You people are the best. I certainly recommend this company. -John


01/2011
Thank you. By the way we did get on of the cabinets in and assembled it. All we can say is my god are they nice. Thanks. - John G.

01/2011
Thank you very much for everything! You have made this experience very enjoyable and I will be doing business with The RTA Store again. - Candice H.

12/2010
Hello Marie, I received the cabinets today and I am simply thrilled at how beautiful they are! The quality is superior and the color is perfect! I have not gone through all of the boxes yet, but I couldn't resist pulling a cabinet drawer out to take a peek. You have definitely exceeded my expectations with quality, service and extremely fast shipping! I am so happy that I found your store. I will let anyone that I know who is looking for cabinets to check you out. Thank You - Lori A.


12/2010
I think that the new images look great! Thanks for your help Kelsey, this free design service makes me feel more secure about ordering the right cabinets! - David P.

12/2010
Hello Marie, I have received the cabinets and they look great. I just wanted to let you know they were very easy to put together which I did not expect. Thanks again for a great product at an affordable price. - Maritza B.

11/2010
Dear Marie, You have been more than helpful. I appreciate all the time and effort you took to help me out. I am very satisfied with the looks and function of the cabinets and the service you provided. I will definitely use your company again and will also spread the word to others about TheRTAstore.com. Thank you again -Steve M.

11/2010
I just wanted to let you know that Rachael has been such a wonderful person to work with. She is knowledgeable, patient, pleasant, and prompt with replies to my many inquiries. - the Abbatte family

11/2010
Hey, Sam. I wanted to thank you for expediting the order AND sending it by FedEx. I really appreciate you taking the extra step to make sure that I received my order as quickly as possible!. I will certainly be ordering my cabinets from you on our next project!! Thanks again! - Todd R.

11/2010
I have been a builder for 25 years. So needless to say I was a little bit hesitant to order my kitchen cabinets off some "website". Then after doing some serious homework I found thertastore.com. With free shipping and a lowest price guarantee, they cant be beat! (trust me I have tried). The shipping was fast and customer service was great! Kara was very helpful. I will definitely use them again.. and again!!  - Peter T.

10/2010
I have now received everything I ordered. Your impeccable attention to detail in this matter has stunned me leaving me extremely impressed with The RTA Store. Every time I had a slight worry you put my mind at ease. Receiving this type of customer service ensured the continuation of my business with my next order coming shortly. - Kipp S.

10/2010
Kelsey - We just wanted to take a quick second to thank you sincerely for all the time and energy you put into helping us with our kitchen. We placed the order and are looking forward to receiving the cabinets to build our kitchen. We certainly could not have come this far without your guidance and assistance. Thank you again for your patience and attention to our needs. It was very nice to put a voice to your name today!!!! We'll send you photos of the completed project for you portfolio. Be well and enjoy the rest of your summer. - Michele and Michael L.

10/2010
Hello Samantha, I received my cabinets and I absolutely love them. They are beautiful and we already assembled them last night. I am very impressed with the quality and the finish. - Lori A.

10/2010
Samantha, Thank you for the update and the information provided in this email. Very nice of you to keep me, the customer, informed and to guide me without just pointing me to some web page. This is most helpful and a very nice touch that is rarely seen now days in business. This shows me that the company is committed to customer service. I like that and will remember this should others ask me about ordering RTA cabinets. Thanks - Steve F.

10/2010
Thanks! I want you to know that you have been wonderful though this whole experience and we love the cabinets! Getting ready to order more for the pantry! Thanks for everything! - Christina T.

09/2010
-PS thanks for the drawings I received a contract on the house with that help!! - Ryan W.

09/2010
Rachael, Thank you for contacting me outside your regular working hours. I hope your employer appreciates your dedication. Mike L.

09/2010
And by the way, you and your companies customer service is unbelievable. I've never received such quick responses from a company in my life. Samantha and Kelsey have been wonderful to work with. Thank you. - Greg G.

08/2010
Thank you very much. It is a pleasure doing business with you and hope to buy more in the near future. I have recommended your company to several of my friends who are in the market for new cabinets. - Bob P.

08/2010
Kelsey was amazing to work with. Very responsive and one of the best online/email sales experiences I have had with a company. :-) - Dan R.
07/2010
I received the cabinets and they are wonderful! They were the easiest things to assemble! No one will be able to tell that we saved so much money and put them together ourselves. - Ellen C.

07/2010
Just wanted to say thanks for your excellent service and quality cabinets. We couldn't be happier. - Lou Z.

07/2010
The quality is really great and I will definitely keep The RTA Store in mind for future projects! - Suzanne N.
06/2010
Thank you, Thank you, Thank you.......... Samantha you were a pleasure to work with. Wish everyone gave such phenomenal customer service as you! - Jowana R.

06/2010
Samantha - Thanks for your answer your awesome! - Rick M.

05/2010
Samantha, Thank you for walking me through this. I am going with the beautiful Marquis Cinnamon, It is everything you said it was. Your knowledgeable insight and pictures of your kitchen really helped me a lot in making my decision. - Jowana R.

05/2010
Excellent e-mail communications at each step. Very fast customer service for shipping damage. I was so impressed I wrote to thank customer service. - John D.

05/2010
I placed an order with your company despite that a competitor offered me an additional 10% discount. I really liked your business style and a prompt response. Hopefully all items will come in order and you will gain one more satisfied customer! - Boris N.

05/2010
Samantha was amazingly helpful and supportive. I would definitely recommend your cabinets for anyone looking for an inexpensive - quick fix. - Kathy C.

04/2010
The website was easy to use and ordering was a breeze. The cabinets arrived promptly, was easy to assemble and for the price the quality could not be beat. - James M.

04/2010
Great quality cabinets! I have been building cabinets and custom woodworking all my life and these are as good as I would have made in my own shop! - Daniel L.

04/2010
Your products are beautiful. I got three estimates from cabinet installers and asked for basic cabinets with not much detail. All three estimates were higher for products with far less quality than yours. When I decide to buy cabinets it will definitely be from The RTA Store. - Kevin L.

03/2010
I appreciate your quick response and have already received the replacement panel. The RTA Store gets an A+. - John D.

03/2010
A special thank you to Samantha at the RTA store. She was the best customer sales rep ever, was very responsive and a true professional. I look forward to ordering from the RTA store in the future. - Jowana R.

02/2010
Thank you for your great customer service. I will recommend to others - Mark S.

02/2010
Thanks for your great customer service! - Kathy C.

02/2010
THANKS A MILLION FOR YOUR HELP!! - Kathy C.

01/2010
Hi Samantha! Great news - UPS will be delivering the cabinets tomorrow (9-12). Amazing. I am very excited to get them to my home and continue with the renovation. Thanks for all your help and your patience as well. I was a bit of a bother because of my excitement and I thank you for your great customer service! I too work in a customer service type of position and I know how annoying some people can be. Hope I wasn't the worst of the pests you've had to deal with. When the kitchen is finished I'll send you photos. Thanks again!!! -Kathy C.

01/2010
Thanks Samantha. It is truly a pleasure working with you and your company and I will definitely recommend you to all of my friends and associates. - Kathy C.

01/2010
I appreciate your prompt response and the discounts you are offering. - Natalia B.

01/2010
All I can say is wow that was fast. - Brian G.

12/2009
I love it I just finished putting it together thank you. - Kyle M.

12/2009
Thank you very much for following up with my purchase and keeping me informed. - Tammy K.

11/2009
Thanks so much! We are both very happy! - Deena R.

11/2009
Thanks again for all your help and speedy deliveries! - Carl G.

10/2009
 I found out about RTA while searching Craigslist for kitchen cabinets. I ordered samples of the cabinet doors that I was considering and was very impressed with the quality of the doors. Then I ordered just the wall cabinets, as I would prefer to do my kitchen in two parts. The cabinets arrived quickly and the assembly was as simple as it could be. I put four cabinets together in thirty to forty minutes. The cabinets are a very high quality and I am pleased with the product. I will be ordering the base cabinets after the first of the year. Thank you RTA for delivering what you promised. - Donna K.