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TheRTAStore.com Reviews

All testimonials were taken from email correspondence with our customers and are 100% factual!


 

 

Take a look at some of our customer submitted finished kitchen picutres!


 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Desiree was so great at listening to my design changes, if she took that much effort the rest of the company probably will and has also.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Kara, she was responsive. I was working with a local RTA store and the designer came to my home, he was quick with me and never responded. Kara was awesome and she did everything for me and made me feel very secure in my choices. The renderings were quickly returned and the great price and value was phenomenal as well.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: You had the style and color we wanted plus the best quality and price for the range we were looking for.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Spent a year ONE hot, miserable afternoon in Hopewell Junction over sixty five (65) years ago. RTA Store seemed large enough to handle problems, should any arise.  Desiree Carey was all online client comments said she was, and more. If Desiree Carey has a sister, hire her. If Desiree Carey's sister has a sister, hire her too!
 
11/2014
 
When asked: WWhy did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Customer service and better quality for less money.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great quality at good price
 
11/2014
 
Desiree was very helpful and willing to pu up with multiple emails and calls. Although I had a fairly complete plan, she mmade some very good suggestioins.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Several reasons. TheRTAStore offers the color I want; price is awesome especially with the sale; Kara offered exceptional customer service; but mostly because I could order them pre-assembled. I LOVE that!!!!

11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: TheRTAStore is highly recommend on the DIY channel and when we read all of the reviews we were confidant that this would be the best decision

 
11/2014
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After reading many reviews of TheRTAStore and other online RTA cabinet sales url's. I felt the RTA store had the best customer service, and a quality product.
 
11/2014
 
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price and quality were very good.
 
11/2014
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, design, and quality were better than bricks and mortar store.
 
11/2014
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I get annoyed with sales people. LOL. Seriously though, I don't want to feel pressured because I take up someone's time and then want to go home and do research on reviews and competitor pricing and offerings. I am able to shop at any time night or day. I can look at all types and styles and colors of something and do comparisons with other companies at the same time.
 
10/2014

I recently purchased a new set of kitchen cabinets through your store. The experience was quite pleasant, and the price point was exceptional.
My main person of contact was Danielle. She did an amazing job. Danielle was very professional, very friendly, and very helpful. She came up with a floor plan in a short time frame, and after a few tweaks, Danielle had my new kitchen designed perfectly.
Jed Ackerman was my technical guru. Jed was always available for questions, and was very knowledgeable, and very friendly.
My experience with RTA was very pleasant. Danielle and Jed exceeded all my expectations. They are real pros.!
My new kitchen is almost complete, and the only person happier than me is my wife!

Thank you
Jeff U.


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I was able to get all wood product for half the cost of going to a big box store.


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Desiree [A designer for TheRTAStore.com] was phenomenal in responding promptly, she was patient, and had the desire unlike a brick and mortar for our business. Her work alone convinced us this was the way to go!


 
10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I liked what I saw on the TV programs; I liked what I saw on the web site with the descriptions and quality of the cabinets; and I liked what I saw on the bottom line price.


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Because you offered the best price and quality was just as good as what we saw in stores


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I felt comfortable with the on-line ordering after I read the testimonials and the Better Business Bureau report. I felt that it could be trusted. I've ordered a number of things online, but I will admit that this is the first time I have ordered such a large purchase.


 
10/2014
We love the Aspen white cabinets we bought from you we are just starting to put them together now for our new kitchen even though we ordered them last December. (Our remodel was delayed till now)
Also we loved the service and Kara was excellent in helping me design the kitchen and prompt response.
 
 
10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great cabinets and reviews from previous customers at a much lower price than box stores and custom cabinet shops...Experience was great


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My husband and I had purchased cabinets for a kitchen in a prior house from your store in 2010 and we were impressed then so we went with your cabinets for our current home.


 

10/2014

Desiree did an excellent job helping me with my kitchen and answering my questions.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, great customer service, prompt responses, follow through, patience, and quality of the product!


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I have purchased cabinets from you before. The quality and price cannot be beat.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: This is now the 4th kitchen I have designed using RTA since I first used RTA and became familiar with the product 3 years ago when long time clients were building a waterfront home in Rhode Island which had gone WAY over budget. I learned to make the cabinets work in the challenging design, and the result has been just beautiful, as well as functional. Despite working within a restricted budget, the quality of the kitchen in the million dollar home is totally "up to snuff" with any custom built cabinet. I know that our finished kitchen will be fabulous as well!

To be honest, I did go to Lowes for a price on their lowest price semi custom line of cabinetry to use as a comparison, but my mind was already made up on RTA. The Lowes cabinetry was just a standard Shaker design, and nowhere near as complicated design with details plus did not include any cabinetry in the walk in pantry, pricing out at nearly $33,000 (and a "kitchen specialist" who stated that I would never do it for less). The RTA cabinetry, predominately in painted/glazed linen, with extensive details and every option, plus the island and pantry in Shaker Honey, came to a total of about $15,600 for a far more exciting, high end looking deign; granted, we have to have our carpenter put them together, so that might add about a thousand dollars to the cost, but the savings allowed us to get the appliances and granite of our dreams!

Obviously, I'm a big fan of RTA!


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, Quality, and finish of cabinets were all outstanding. Not to mention the design service and customer service in general.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Prior purchase from The RTA Store, knew the quality was good. Also your customer service is outstanding. AND the design service!


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Was ready to order from Cabinets to Go but their local staff were incompetent and corporate was not much better. Found RTA and liked the cabinets better and Casey was very helpful and prompt....Overall this has been a good experience. Our contractor thought we were crazy for ordering online and assembling. He has started installing and has complimented the cabinets no less than four times and will probably buy from you all in the future.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality, price and the wonderful design Desiree came up with for me. We exchanged 70+ emails and she was always patient and professional.


 

10/2014

Customer service has been excellent. Have had to call for a few different reasons and each time have been very impressed with the service. Thank you!

 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Family member bought a kitchen on new construction and saw the quality and price. After that decided to purchase for our construction as well.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Your sales consultants were outstanding and having my own cart allowed me to plan better. I was able to time my purchase with an "on sale" promotion. No one was even close to quality and value...I have been 100% + satisfied thus far!


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Easier faster and no sales pressure by a hovering salesmen...Good people and service. Always helpful


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: A friend had a great experience with RTA. Desiree made the process so easy and did a great job assisting me through out the process.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I had looked a many RTA cabinet websites and even ordered samples from others but after I used your design service and Casey was so helpful I decided to order from you. The price, quality and styles available were all important.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Better quality and price than I could get at box stores and local stores. Plus the flat pack makes it a lot easier for me to stage my remodel. Lots of good reviews on company quality and standing behind your products.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: TheRTAStore was very well reviewed for quality and price. Additionally, the kitchen design provided made it an easy choice.


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar?
Our customer answered: The price of the ready-to-assemble idea made the online purchase a must.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: This was the best way to get good quality cabinets at the lowest possible price...Most stores would have requested more money for cabinets for a 12 by 12 kitchen. I chose this online store versus others that I had already looked at because this business was backed by the BBB. This is what ultimately swayed my decision...


 

10/2014

Kelsey did an amazing job with all my changes....and I had LOTS would recommend her to any of my friends and family


 

10/2014

Thank you so much, Marie!  Your company has been so accommodating, and I will remember this.  We build homes, and this is the first time I’ve ordered my cabinets from thertastore.com.  However, with the quality of the cabinets, price, and customer service, it will NOT be my last.
Again, thank you!
Debra L. H.
 
 
10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price, quality of the products, and the quality of the customer service and assistance received from my designer Danielle Stas!


 

10/2014

The cabinets were surprisingly simple to put together. The quality is really good. Thank you!


 

10/2014

When asked: Why did you decide to purchase online instead of a brick and mortar?
Our customer answered: Much cheaper and much better quality!


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I don't mind putting the cabinets together to save money. Because it was RTA and not assembled, I was able to afford the style of cabinets I really wanted, which was great.


 

10/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Reviews online from various home forums where people had bought your cabinets were very good. The price was unbeatable for the quality, free shipping on my order and the 20% off labor day sale


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The style of cabinets and price could not be beat by other stores, even smaller stores.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, quality and convenience...Great prices compared to the big box stores. Loved ordering online taking our time and not feeling rushed.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price. Simply put, the big box store had "custom made cabinets" that look exactly like the ones I got from you at 20% of the cost. Of course I had to assemble them and install them and I had to measure myself - but I paid $2200 not $11K. It took me about 15 hours to assemble and install them. ($586 per hour for my own labour - I can live with that.)


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Desiree was fabulous. She made wonderful recommendations. The exact color I was wanting for my cabinets was available thru your store. The price was awesome and the customer service was incredible!!! I have already sent (2) friends to your website for their cabinet needs.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Combination of style, color, and price. I like the ease of assembly, and when we looked, you had the style of cabinets we wanted. You shipped us three door samples to verify color and style (picture do not really do justice or serve the purpose). We matched the sample door with floor tile and granite counter samples, and wallpaper to ensure the entire look was correct. Then ordered the cabinets and new appliances.


 

9/2014

Danielle Stas was extremely great to work with. Very helpful and had all the knowledge needed to get this project put together


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I have bought several kitchens from RTA and am completely satisfied with your product and price!


 

9/2014

Casey [our designer] was great, very patient and helpful!


 

9/2014

Marie,
Having worked for 40 plus years, I am aware of the challenges of trying to satisfy everyone. It takes a special skill to resolve issues in a timely manner while making the other party feel that you personally care about them. I wanted you to know that you have gained my trust as a customer due to your customer service ability. You have represented the RTA Store well and I am freely expressing this as a positive shopping experience. You can end this work week knowing you have made this customer happy. Thank you and God bless you.

Garry W.


 

9/2014

I really enjoyed working with Desiree. She was prompt in answering my emails and even followed up with me when I hadn't responded back after some time. She was patient and answered all of my questions. I will be happy to work with her on future projects.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: You offered better construction and a lower price than local stores


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Good price, great design service and a solid cabinet.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Helpful assistance of your email customer support, quality of construction and price...we had an excellent experience so far. Email customer support was fantastic.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I felt like TheRTAStore had competitive pricing, as well as a cabinet design I liked very well. On top of that, Casey was very helpful in laying out my kitchen design. Both addressing my wants, and also offering great ideas of his own without being overbearing...Overall, I enjoyed my experience with TheRTAStore. Keep up the good work!


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: After reading many reviews I felt the shipping from RTA was good. The cabinets are of top quality


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I saw your product at a friends home and really liked it. This is the second set of cabinets we have purchased from the RTA Store. Both times Kelsey has assisted us. She helped make the project a total SUCESS!


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The BBB standing, stability of company, price, and free design...Price and I like not having the pressure of salespeople. I also like to think and ponder about my plans and not have to make quick decisions.


 

9/2014

Your web site is well designed and easy to navigate. I appreciate the info provided as it allowed me to get my list down exactly and triple check it against my measurements and actual walls. If I were not so sure of exactly what I needed, I'm sure your designers would be helpful but this is not the first kitchen I've built.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The RTA Store had excellent BBB ratings and other internet research revealed the majority of your customers were very pleased with your service and product line. Now that we have them in hand, we will join the legions of satisfied customers you have.


 

9/2014

Desiree was amazing... You design software and efficiency was second to none. I cant wait to install my new cabinets


 

9/2014

Casey was very responsive and supportive. He made us an offer we could not refuse (the discount) to place the order and then, because the samples had not arrived, reported he would hold the filling of the order until the samples arrived and we confirmed the Regency Ginger selection. As it turned out, the color was perfect! We have subsequently informed our middle boy of our purchase and the quality of your cabinets. (He helped us with the shipping unloading.) Earlier this year he had a baseboard hot water elbow fail and the subsequent flood of hot water destroyed his ground floor ceiling and walls with water damage. He was about to order cabinets to replace those destroyed by the water, and changed his mind after seeing our cabinets. He also worked with Casey and made his order yesterday. We also have one more kitchen in our extended family that will be renovated later this year or early next year, and your cabinets will be the center p oint of that project, too. Nice job, Casey!!!!


 

9/2014

Jocelyn was a joy to deal with, very helpful and knowledgeable.


 

9/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The quote we got from Lowe's was almost $40,000. The design was awful.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My bride discovered your solid wood cabinets during an internet search. Our previous investigations into cabinet options revealed that wood cabinets were very expensive and our own experience with wood faced, particle board box cabinets was less than desirable. As such, I was about to start manufacturing our own cabinets from a stock of clear pine that we happened to have (something I have done before, on several occasions). Her investigation revealed that your solution was very cost effective and very time saving, compared to our plan to make our own.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I am a contractor and this is the third time I've used these particular caninets. They are very easy to put together and look great. More importantly, my customers love them and the price.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Liked the selections offered. The cabinets seemed to be of good quality for a very reasonable price. We liked working with Desiree and loved the design she came up with.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Liked the looks and build of the cabinets. Wide selection of sizes to choose from, made it easy to decide on which cabinets would fit to get the most storage as we could get.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We started looking at Lowes, Home Depot etc. but didnt see anything we liked. We heard about RTA and liked what we saw. The price was reasonable and the style was just what we were looking for...Our experience with RTA was exceptional. We are very pleased with the ease of ordering as well as assembling our island. THANK YOU!!!!!! We are very happy with our island.


 

9/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Value and great customer service


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Better value. Also, with the sample door, online design images and the help of my design consultant I did not feel I was missing anything that the brick and mortar gave me. I actually felt less rushed and more able to make decisions over time...Kara Ackerman was amazing. She was so helpful and patient. She answered every one of my emails in a timely manner. She was patient with my numerous questions and changes. She allowed me to become 100% confident in our design.


 

 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We purchased through TheRTAStore because the price was much more affordable and the quality as good as or better than cabinets from a big box store. The design service really helped us maximize our space and do things we would have never thought of!


 

8/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Compared several online locations and liked the product best. Free shipping and discounts. Liked extra help such as designer and videos. The price was $2400 cheaper than a similar design from a big box store.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great Quality for a great price.I was able to get the product in a short amount of time...Big box stores rarely had a designer available and the wait time was usually 4 to 6 weeks for the product. Sometimes longer!


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Compared several online locations and liked the product best. Free shipping and discounts. Liked extra help such as designer and videos. The price was $2400 cheaper than a similar design from a big box store.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great price for the quality of cabinets. My desinger, Kara, was super awesome and helpful!


 

8/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: Not sure. My experience with your company was so simple and easy.


 

8/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The whole process was alot faster and the designer was easy to access, and offered good ideas for the arrangement of the kitchen.


 

8/2014

The designer Desiree was so great! She was so patient with my many questions and changes and she made the whole experience an enjoyable one


 

8/2014

Good morning Francesca,

I just wanted to again say thank you for spending time with us yesterday. You are great at what you do! We felt comfortable and not pushed into any decisions. You were honest, direct and personable.  Last night I contacted our designer, Desiree, and I am excited to see what she can come up with for us (if we have room for anything different).

Again, thank you, and we look forward to working with The RTA Store!

Sincerely, Michele and Greg T.


 

8/2014

As I stated in my order comments, Kara was excellent! She left an excellent impression on your business and I will definitely spread the word. Excellent customer service.


 

8/2014

Danielle is very professional and personable as well as an accomplished, experienced designer. The small kitchen space we had to work with presented several challenges and she helped us find meaningful solutions. Thank you Danielle! We also had a technical glitch that both Danielle and Kara resolved effortlessly. Again, thank you both for your patience and people skills as well!


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The value. I don't mind assembly for quality cabinets that are low in cost.


 

8/2014

Just wanted to let you know what a great pleasure was working with Kara Ackerman on designing our new kitchen. She is a great communicator, knows what she is doing and her follow up is timely.  I changed my mind a few times and she never got inpatient with me regarding the design. We are not quite ready to purchase our new kitchen yet (finances), but know that when we are, we can count on Kara to assist us through the process. Just wanted you to know how refreshing it is to get excellent customer service, we appreciate it very much.
Elena B.

 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good price, easy to use website, fast response when calling with questions, assembly videos


 

8/2014

Danielle Stas is a remarkable designer - intelligent, skilled, patient, intuitive, responsive, easy-going, professional, determined, understanding, creative, flexible, attentive, polite, thoughtful, pleasant...


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Economical products of good quality. Designer was easy to work with. No pressure to purchase items...We are very impressed with the cabinets and are looking forward to ordering more in the near future.


 

8/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Difficult to get one on one assistance in store. Products ordered through store seems more expensive and not necessarily of the same quality we purchased from thertastore.com.


 

 

8/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Mostly price, however, I like the lack of sales pressure that I find in brick & mortar stores. I felt no need to rush, ordered sample doors and waited before returning them. I felt like I was in charge of my choices and just supported by Kelsey.


 

 

8/2014

Wow, haven't installed it yet but after 19 years of residential remodeling in five states it's by far the best vanity set we have ever worked with.

Walter R.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price of the cabinets was competitive and the sample door that we ordered was of good quality. The cost of the cabinets was thousands less than the box store...Our experience with RTA was excellent. The ordering process was easy and the delivery was prompt. The cabinets were easy to assemble and the product was of excellent quality.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price was a factor another site had cheaper cabinets but yours had extras they didn't have (soft close doors) and they charge extra for a lift gate delivery and your cabinets looked better overall I spent 2 months looking at cabinets and you all have the better quality and price then other sites.


 

8/2014

Thank you Elizabeth.  You were more than accommodating with my request and I truly appreciate it.  I am thoroughly impressed with the level of customer service I have received from you.I've been buying from the Ackerman's for years now, but this was my first experience working with you.  I copied Jeb b/c being an employer myself I think it is vital to get feedback on employees in order to be successful.  Your service has given The RTAstore an even more positive impression to us, and hopefully all of their customers will get an opportunity to work with you in some capacity.  Great Job!

Mark W.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price was a so much better and delivered to our home, perfect.


 

 

8/2014

Thank you for all your cooperation. You have all been very pleasant and helpful throughout!

Perry


 

 

8/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: All wood cabinets at the big box store were over $10,000 we got the same cabinets from you all for about $5,000 we purchased 21 cabinets and saved a average of $230 per cabinet


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Best price for RTA cabinets with the most legitimate business (found another company that may have been a bit cheaper but in looking at them deeper it seemed like a shady business and was unsure of when the cabinets would actually ship and if they would stand behind their product when it did).


 

8/2014

I've been a kitchen and bath remodeler for 15 years and stumbled across RTA cabinets a year ago. I am astounded by the price, quality and finishes and solely recommend RTA to my clients. I have worked as a licensed teacher in the past which, paired up with contracting experience, creates a positive teaching environment for DIYers.

Thank you

Matthew C.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We were able to see samples of the cabinets that we wanted and the prices were about 1/4 of what I would have payed through a kitchen designer.


 

8/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Reviews online. The quality of the sample I received as well as the helpfulness of the dessigner. oh cost too.


 

08/2014

After looking at many, many kitchen cabs, I discovered your website today.Great prices, very user friendly (unlike many others) and free shipping to boot! I will be ready to purchase very soon and it will definitely be from The RTA Store!

Thank You

Lori A.


 

7/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price for the quality of cabinet was unbelievable. I also feel confident that putting the cabinets together will be easy and fast. It's amazing that I'm able to do a kitchen renovation for under $10,000.


 

7/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I ordered a cabinet and the quality was actually better than the cabinets they showed me at Lowes, for about half the price...Your design service was very helpful and it made finalizing the design very easy. Great job I can't wait to get my order and start putting it all together.


 

7/2014

Bought cabinets from you 2 yrs ago. Great quality, easy to assemble and install and the final product was AMAZING!


 

7/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: You had a good BBB rating. I first used shoprtacabinets, but after 10 weeks no cabinets and more lies than I could handle. We eventually got our money back and bought from you. I wish I found your site first.


 

7/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: Nothing is needed to improve, everything went very smooth, my sales rep was wonderful!


 

7/2014

Your service is excellent. Good online pictures made easy to choose cabinets. Best packaging for shipment i have ever seen!


 

7/2014

We'll thanks for the background. I'm so happy for you...I wish you much success!  
I have a girl that I work with that purchased her kitchen cabinets from you guys and she just loves them. She bought a new house and had a lot of remodeling to do.  She said she loves her cabinets more than anything else in her house. Y'all are apparently doing something right!  
Rhonda

 

7/2014

...This was a wonderful experience (of course I had help from my personal designer) and I was fascinated to speak with Tyler on line on the evening of your big 4th20 sale! You guy are great!


 

7/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: You guys make very nice cabinets and for a very good price.


 

7/2014

Even when I tried to mess up my own order, you guys where able to help square it all away, speaking with myself and Amanda. Thanks for that extra touch and your professionalism.


 

 

7/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price compared to value.....Your product is just as good (but not as many options), and the price is way more reasonable.


 

07/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Pricing, service, style, quality, easier, less expensive, less hassle. Desiree was fantastic to work with. I designed the layout myself but she helped me with a few key components, which I never would have thought of on my own. So helpful!


 

07/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price. If can put cabinets together and save thousands, count me in. Found that the color options were more to our liking, and also the website was a lot easier to navigate.


 

07/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: First - your kitchen designer. Believe it or not I felt she took the time to answer my questions, offer options and felt she cared that the kitchen was what I wanted. It was a more personal touch than I experienced at the Home Depot. Second, I did give the HD a second shot even after Desiree's design just to do another compare. The team member there spent more time talking to friends and telling me what I couldn't do than actually designing a kitchen. Then handed me an estimate of 35,000 to your 8900. I think your product is better and I know your staff is better - even the people who reviewed the order and kept me updated (Francesca and Jocelyn are 2 I can recall but there were others).


 

07/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I had gone to Home Depot and felt my options were limited and they didn't really provide options. I also felt like they pushed installation even after I stated several times I could do on my own. The price was a bit discouraging to me as well. - I know kitchens are expensive but for a " low end of a high end cabinet" I was still looking at a lot of money.


 

07/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Desiree did an amazing job of designing as such that I still get the dream kitchen but it fit within our budget. That meant the world to us.


 

07/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: More options I liked on RTA and felt I could customize and not have the stress of waiting at Lowes for a design. With 3 kids easy to be at home talking on the computer about layout, cabinets, designs.


 

07/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Cabinets at local stores were an inferior product, and discount was terrific!


 

06/2014

Kelsey was really great and super fast response times. Noticed she didn't work 9 to 5, which was excellent. (Not sure if she was going above and beyond but we felt that way) We were knee deep in other renovations so it was tough to get back to her during the day, so if we responded late she sometimes got back to us within an hour or so. We were impressed with that and the overall design. We also felt comfortable that she was not trying to sell us on more expensive accessories, although offered, once we got a final shopping cart, she was open in suggesting more ways to save money. I hope she hears some of this feedback, she deserves a good pat on the back / high five; however you do it there. :-)

Mario M.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Designer and customer service has been outstanding. Quality of product is very good based on sample that was sent. Kelsey has been great to work with. She was one of the deciding factors to go with TheRTAStore.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, quality and good reviews. Its helpful that DYI Network and HGTV have both mentioned your store in the past so we knew it had to have SOME backing other than advertising money. Good reviews online were helpful and simply the fact that we knew we could save money by removing the labor factor of putting them together ourselves.


 

06/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: You exceeded my expectations in every way, so I am hard pressed to think of 2 ways to improve it. Kelsey was exceptionally helpful in figuring out the layout and she found an error in the measurements made by the contractor that we were basing the layout on.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The cabinets you offer are exactly what we are looking for. Kelsey was amazing to work with and helped in our design of our cabinets! Price was great as well.


 

06/2014

Marie,
 
Thank you so much for this e-mail.  All of my dealings with The RTA Store have been terrific, and deep down, I was confident that the doors would be replaced, because I felt it was the right  thing to do.  I still had a feeling of relief when I received confirmation that the doors are on their way.
I continue to be a very satisfied RTA customer, and look forward to many more cabinet orders.  In fact, one of my clients has just purchased another flip house. I am in the process of designing the kitchen, and we will be ordering another round of Aspen White Shaker cabinets very soon.  :-Have a terrific day!   You certainly have made mine start out well.
Todd S.

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I order a sample door and liked the look and the quality of it so I ordered a cabinet. I liked the quality and the ease of putting them together. I also liked the price as compared to the big box stores whose cabinets were more expensive and contained particle board.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After ordering sample doors, we felt confident in the quality that we were buying. It was a better quality product than available at Lowe's/Home Depot. It was a better price than going with a true custom cabinet from a cabinet dealer in town.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good reviews, comparable prices, quick response to questions


 

06/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Conveniece - I could shop when I wanted to. No sales person trying to convince me to purchase something I really didn't want. I know enough about cabinets to be able to read the descriptions and know what quality is.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After comparing Lowe's, Cabinets to Go, The RTA Store had the product I wanted and Kara was fantastic. She took the extra time to show me a great design. She went way beyond what Cabinets to Go offered. The only drawback was not being able to actually see the cabinets. Cabinets to Go had a storefront where I could go and actually see and feel the cabinets, but in the end I wanted the cabinets that RTA had to offer. Thanks to Kara who was fantastic.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I did not want an off the shelf cabinet from a Big Box store and all other wholse=ale distributors were 4 weeks plus turn around time. I saw RTA on the show Flipping Boston. I kmow these guys like quality so I am taking a chance on RTA.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Ive shopped with your competitor before rtacabinetstore before then I found you guys. I liked several styles you offer and I msotly liked your design service as I was working on a tight kitchenette area. I like the value of RTA with real wood, no particle board. Desiree was a pleasure to work with. Im glad she was helping me on this job.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Best quality of cabinets with a good price. Warehouse was within 3 hours away. Free Kitchen design with constant contact with a designer. thertastore.com was less expensive


 

06/2014

We were very pleased with Desiree. She went above and beyond to get the look and price that we wanted and needed.


 

06/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price really drove the decision. Also most of the brick and mortar stores offer a stock product that is built with particle board boxes which I didnt want. If you special ordered through them the price was very high.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We initially contacted Lily Ann Cabinets, but the response was slow and they couldn't figure out what we wanted, even though we provided them with the same measurements and photos that we did RTA. We also saw some bad reviews for them, whereas most of RTA's were very positive. We had a design from Kelsey with 48 hours of contacting RTA. We are thrilled with our decision to go with RTA.


 

06/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Design assistance and cabinet selection with color and cabinets. Appreciated Desiree's attention, patience, and responsiveness. She was wonderful in every e-mail and offered great solutions. If this job turns out well, I have another kitchen to redo with you!


 

06/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Value. We were able to purchase substantially better cabinets for a lot less than any of the brick and mortar stores, including Cabinets-to-Go, which is a local store we visited and priced.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Originally, I checked out all the limited sources in our area. Nothing appealed to me either bc of price for what I liked or couldn't find anything that attracted me. [Our kitchen cabinets were all hand made by a furniture builder, to look like 1800's scrub pine.]

After giving up, I checked things out at Home Depot, everytime I went in there. No one to help me….and really not seeing anything I loved. Only bc I wanted my laundry Room DONE, did I break down & buy 2 double door wall cabinets, in unfinished wood, at the Home Depot. Very inexpensive. As soon as they were unloaded & sitting in the garage I hated them. So, back they went.

I then began a new Search online for something….anything that might suit me. And there you were! I found just what I wanted, called & spoke with Casey A. & went from there. Bc Casey was so patient, knowledgeable, knew the product & could make smart recommendations, did I choose to go with TheRTAStore. I NEVER buy online. Casey not only listened to me, he HEARD me. This is huge! I am one of tons of online customers, I don't doubt that….he treated me as though I were walking into his store front & as small as my order was, I felt like a valued customer.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality of cabinet; good prices; great customer service; user friendly web site; cabinet finishes. No salesperson pressuring you. Take my time to view and decide what I want. Casey Ackerman was wonderful to work with! I hope you pay him enough...he's worth it!


05/2014

Thank you to everyone at The RTA Store that has helped us from Kara our designer, who did an excellent job in guiding us through the process, to the staff who helped us with delivery and claims. We appreciate the prompt, personal service and high level of professionalism everyone has shown. We would definitely do business again with your company in the future as the need arises and would recommend The RTA Store to family and friends


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, Quality and Desiree. We ordered a couple door samples and decide the quality was perfect for our situation. Plus I compared rta cabinets with the box store and a private contractor. both had 20 to 25% up charges for paint and plywood construction. Crazy!! Time will be tight on this project. Therefore, having the option of having the cabinets delivered already assembled was great. Nice to have the option of taking delivery assembled or ready to assemble. The design service is an essential part of the buying process.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price was the best in the marketplace with respect to the overall quality and selection of the cabinets that RTA offers.


 

05/2014

Our Experience with your Company far surpassed any expectations we had ever imagined.
We were fortunate enough to work with one of your fabulous designers; Mr. Andrew Leduc’
Who was patient, respectful, helpful and sincere which was greatly appreciated by both my husband and I.
Thank you so much for a most wonderful experience in purchasing our new kitchen cabinets.
Respectfully,
Mr. & Mrs. Walter W.


 

05/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: 40%- 50% savings


 

05/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Honestly, bc of your customer service & attention to my needs & details. Everyone with whom I came in contact was sharp & they followed through. Here, were I live, it is an hour round trip to the grocery store. Our shopping resources are limited.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: BBB rating and reading complaints and resolutions. Price, discount, free shipping, selection.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Very good and very fast design service. Very good price on cabinets. I did shop a 2 other online cabinet outlets but by far your store had the best service.


 

05/2014

Casey was awesome to work with. He was very helpful and service orientated. He always got back to me in a timely manner and was always willing to make changes. I would order again regardless of the price just based on the service I received. In this day an age it is a lost art. I work for a large hotel and we pride ourselves on our service. I hope the cabinets look as great as the service We received :) I have also already recommended RTA to 2 other people who are going to do their kitchen in the next few months.
Thanks again
Jeff and Kelly


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The setup of the website, easy to use, and very appealing, the r response from theRTAStore, was so quick, very friendly and professional, and above all the price was amazing, too good to be true compare to Lowe's and home depot.


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Excellent Service (Desiree) and outstanding reviews. Desiree answered emails promptly the same day. The reviews were spot on. I couldn't have had a better experience.


 

05/0214

Casey was great to work with. He did what he said he would do, and that is rare today. Thanks Casey!


 

05/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I loved the Rustic Hickory Style, RTA cabinets are much more economical and I wanted to do it myself.


 

05/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I find big stores like Lows are pushy, and just trying to sell you something, always the next grade up which is more expensive. I enjoyed doing the research, design, and ordering and installation myself.


 

05/2014

Thank you for being an honest company. (That's a bit rare these days.) When I received my first shipment of cabinets, i did not check the order correctly with the delivery truck, and did not realize until much later that I did not receive a corner base cabinet. According to your detailed rules, I believed I blew it, my fault not yours. I ordered another base cabinet, and ate the cost. About a week ago, you contacted me that you had discovered the error. You have sent me a refund for the missing cabinet. TOTALLY unexpected!!! Thank you for being honest and doing your business with integrity.

I will definitely recommend you to others, and when I need further cabinets, I will not hesitate to use RTA Store again.


 

05/2014

Kara Ackerman was awesome. She read my questions carefully and answered my concerns thoughtfully and, most importantly, accurately. She made the experience a real success. Now, I just have to install the cabinets! :-)


 

05/2014

The moment I contacted your store, until everything was delivred, the whole experience was superb, I can't say enough great things about Desiree, she was an amazing helper, in designing our kitchen, very patient, every time we contacted her, she was there for us, always delivering her promises, thank you very much for your hard work, we love our kitchen.


 

05/2014

I have NEVER had a customer support member like Desiree to go out of here way to help customer.


 

05/2014

Casey [kitchen designer] is amazing! He made the entire experience so much easier!


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The quality of the cabinets looked to be very good. I received 3 different online cabinet bids. All were very close in price. The designer, Desiree Carey was by far the best out of the 3 different companies. With free shipping & a sale discount, this was the best choice.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My contractor led me to your website. I was not sure about ordering online, but we purchased your sample doors and I was impressed by the quality and the heaviness of the cabinets. I was assured that they were good quality. I also liked the design that Kara did of my kitchen. I had also used a designer at Home Depot and he did a very good job, but I liked Kara's design better and your prices really beat the competition.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Compared to other RTA options: Quality of cabinets - durability of finish on the aspen white shaker. Your sample price & return policy encouraged me to order a sample and see for myself. Also staff professionalism increased my confidence in the company...[Also] Have found staff, including but not limited to Andrew, to be prompt and knowledgeable when answering questions. It's reassuring, and one has a lot of questions when using RTA.


 

04/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The main reason was a huge difference in price. A family member used this type of cabinet (RTA style ) a few years ago and I always thought if and when I needed cabinets I would use a RTA.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Help given from Kelsey really allowed me to get some great ideas and put the entire design together. From everything I have read, it looks like they will be great quality. We are very excited!


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The RTA store had the complete package we wanted. The style, finish, quality and price was unmatched by any competitor. By purchasing online we hoped for a fair price and the RTA store delivered on all criteria...Thank you for a great experience. We are very happy with our decision to purchase from the RTA store.


 

04/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: Everthing was great...no issues...Andrew was great with the design and everyone that I have been in contact with have been polite and professional


 04/2014

Excellent experience. I will most definately purchase from you again.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I wanted to save money by getting cabinets unassembled. I liked the website and found it very easy to navigate and make changes.


 

04/2014

Francesca and Andrew were absolutely wonderful. I rehab 2-3 homes per year and I will definitely use RTA...The staff was wonderful and so were the products and prices. Will come to you for all my cabinet needs. Thanks so much!


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: When we first started the kitchen project there was another, we had looked for the cabinets on TheRTAStore's website but didn't find anything we liked. We ended up finding cabinets on another website and placed and order. The other company was horrible to work with and kept no promises. We are actually still waiting for our money for a cancelled order. Anyhow, we looked back at your site and found that you carried the cabinets that we wanted, price was right, so we spoke with Kelsey. She cooresponded with us an entire weekend and that's what pushed us your way.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Selection was great. Price was great. easy web site to order.


 

04/2014

Designer Mr. Andrew Leduc did a great job in helping us


 

04/2014

Kelsey was very helpful and had good ideas. She was great to work with. Thank you for having the free design service.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: A friend told me about it and said that they were very satisfided with their cabnets and saved a lot of money...your customer service is great, both people that have helped me were very friendly and helpful.


 

04/2014

Thank you RTA we love our cabinets and will definitely refer you to all our family n friends :)


 04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality cabinets at a good price, combined with great customer service.


 

04/2014

When asked: Can you tell us two things we can do to imporove your experience with our company?
Our customer answered: I cannot recommend any changes as your service is top notch and the website is easy to use. Being able to order sample doors at a reasonable cost was a great help.


04/2014

I wanted to let you know how happy I am with the cabinets I purchased. They looked better than shown and the quality was wonderful. I reccomend your cabinets to everyone. My kitchen is transformed, and I will be ordering from you again when I do my bathrooms!

Darcy P.


 

04/2014

I want to thank Andrew Leduc for all of his help in assisting us in determining our new kitchen layout and preparing our order to include everything we'll need for it. He answered my many questions promptly and professionally and even went out of his way to call the manufacturer of the appliance lift I want to install to ensure we ordered the correct cabinet to house it. He's a gem!


 

04/2014

I found both Cindy and Kara to be great designers. They were both very patient with me through the numerous design changes. I would highly recommend the RTA Store to anyone who is considering updating their kitchen.


 

04/2014

Andrew Leduc was a big reason for our purchase. He was very quick to respond, patient with all of our changes, and informative when needed. He is an asset to your company. I'm hoping the product is as great as the customer service. I will recommend The RTA Store to friends and family whenever I get the chance.
Phil


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Tara Nicoli was extremely helpful and she went out of her way to answer my questions even after hours. She is why I went with TheRTAStore...


 

04/2014

I just wanted to drop you an e-mail and tell you how very much I enjoyed working with Desiree designing our kitchen. She did an outstanding job and responded to my every question and did changes as soon as I ask her to. When I called her on the phone if she did not answer she called back in minutes and was always very polite and knew just what she was talking about and at times she knew what I wanted even when I could not explain it to her. As you know this is a process and if it comes down to just the service we will be using your cabinets. Please thank her for me.
Thank You
Ed B.


 

04/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Faster response times by designer who seemed knowledgeable and very customer-focused. Also, price was better for similar quality cabinets.


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality and type of cabinet material, price, available styles, but mostly the customer service and Designers assistance.


 

04/2014

Designer Kara was able to provide various layouts and virtual pictures of our kitchen and provided suggestions and details on what we needed for our Farmstyle sink installation. Various RTA staff quickly responded to all my questions starting from a submitted question on the website. 


04/2014

I was very pleased with the entire experience of ordering from your company. I will definitely recommend to others, and order again for our rental property.


04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The RTA Store offered the largest selection of cabinets and sizes that we came across. The ability to order sample doors was a huge plus.


04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Recommendation by relative who was familiar with the product and knows a contractor, who he assists on an occasional basis, who uses the product; also the sales discount gave incentive.


04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The help from Andrew with the design was incredible. The main reason for our purchase


 

04/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: No particle board, Good prices, Good communication


03/2014

Hi Kara,
Thanks again for all you have done for us. You have been amazing to work with and we can’t thank you enough for everything. We are so grateful to have worked with someone so smart, organized and efficient!
Amy


03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My husband saw them on tv then I started looking at cabinets online and I liked them...Casey was great! His designs were extrememly helpful. He was very prompt in getting back to us and working with us. We were just very pleased with the whole way he handled everything.


 

 03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price for all of my cabinets came in much lower than the price I was quoted at Lowes. The quality of the rta cabinets was better as upgrading to plywood boxes was extra with the other company I was considering. The design service was great and it was awesome to be able to see what my kitchen would look like before the cabinets were even installed.


03/2014

Hi Marie,
Thank you very much for the notice. I have received the replacement parts and assembled them up. Everything is now perfect. I would like to take this opportunity to thank you and your colleagues at TheRTAstore for the excellent services from the start to the end. I really appreciate it. Should I need more remodeling work in the future, I will definitely come back to TheRTAstore.
Thank you again!
Regards,
Wenhao Z.


 

03/2014 

Folks at RTA Store were very patient in explaining process and options to me. I drove Andrew crazy with changes before I finalized my design and he was extremely helpful in giving me options for installation.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality cabinets at an affordable price. I worked with Desiree Carey to design my kitchen and she was wonderful. I never imagined it would be so easy to purchase new kitchen cabinets.


 03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Overall value. Kelsey was extremely helpful in helping arrive at the right design and product selection.


 

03/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: No You are already PERFECT!!-You are BY-Far- One of the Finest Companies we have dealt with as we re-model our 1938 home. Superior service!! Thank You for being all that we heard about you-And even BETTER than we had hoped for, Thank you for your great service-Products-and Wonderful sales-people!!


 

03/2014

Being the first time ordering from you, I got confused ordering cabinets. Jed Ackerman stayed on line with me after hours to insure that I got it right. Because of your quality, price and Mr. Ackermans help I will order again. Thank you.


 03/2014

Desiree was great! She was very fast, knowledgeable, and friendly. I very much appreciated the 3D images of my kitchen plan. She is a really asset to your team!!


 03/2014

[Our designer] Kelsey Bottari was efficient and most helpful throughout the process. She gets an A+!
- Karen


 

03/2014

Please forward this email to your supervisor. I want them to know how wonderful (and ultra patient!!) you were with me and getting my kitchen together. You've been wonderful. I will tell you that I've gone to two other RTA type sites and you were the most professional and the most responsive. Because of you, I went ahead with the order.
Thanks so much for all of your help, your attention to detail, and for fitting a glass door in too. I'm so excited and can't wait for the cabinets to come in.
All best,
-Donna


 

03/2014

...my wife and I want to thank you for your time and attention to our requests. You did an excellent job and were always responsive and considerate to our requests (even with your super busy workload). We really appreciate all your hard work and helping us save almost 40% on our kitchens.
 
So thanks again and hopefully you can get a break this week and get some R&R! :)
 
Kind regards,

Hassan
03/2014
Love the quality of the cabinets. Love the price of the cabinets. Love Kara for her patience and how she designed our kitchen. She was great to work with.
03/2014
Just wanted to say that Casey was very helpful with our design and seemed very knowledgeable. He always responded to my emails within a day and it was a pleasure working with him. He is a very valuable asset to your company and you should consider giving him a raise!
03/2014
Kelsey,
The box has been found.  We were out of town and our neighbor picked it up for us.  Thanks for being so prompt to our questions.  We have found dealing with RTA to be a very positive experience and would recommend you and your company highly.
Thanks again,
Tom and Judy D.

 03/2014

Casey you have been wonderful, kind, and extremely patient with me and all my changes. You're extremely quick to respond and a great asset to your company. I hope that cabinets that arrive are as great as the experience has been so far.
03/2014
Your customer service people were very professional and answered all my questions especially Franchesca.

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My dad, Ben B., really convinced me. He has remodeled several kitchens and raved about the entire experience...Family referral meant more to me.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I found the style and color of cabinets that I liked at RTA. I also looked at the big box stores and other websites. I worked with Kelsey on the kitchen design and she was great. I asked another on line store for help with design (which they advertised), and it was a terrible experience. I priced the cabinets at RTA compared to others and the pricing was especially good with the President's Day discount. Ordering the sample doors gave me confidence in quality, color and style. The quality at The RTA Store was much higher than the brick and mortar stores. If I had gone to custom cabinetry I would have blown my budget.


 

3/2014

When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: I honestly can't. Everything went so smoothly. Even the delivery person said that he could tell that who ever packaged them, did so with care, because that was the best packaging, to prevent damage he's seen in a long time. These cabinets are so well built for the price. We are still amazed that you can get cabinets with dove tail, soft close drawers, built with sturdy plywood and NOT particle board at such a good price. Even the insides of the cabinets and all the hardware used is top quality. You get the quality and look of custom built cabinets without the high price. And we didn't it all on line, at our own pace, and from the comfort of our own home.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The web site layed out well. Explained assemby well, great choice of cabinets and sizes allowing me to design my layout together with my wife.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We looked at several online ready to assemble cabinet stores, but your store had the best ratings by far. The fact that your store is BBB accredited helped to tip the scales in your favor. After researching quite a few cabinet styles and brands in brick and mortar stores, I realized that not all cabinets are created equal. Comparable quality cabinets in the local brick and mortar stores were easily two times as costly as the cabinets I purchased at your store.


03/2014

Everyone, and I mean everyone was very nice, polite and helpful. Very personal. 


 

03/2014

When I first started shopping for cabinets I went to your website and started looking at the different styles of cabinets when I found one I liked I didn't know what all I needed so I called the 800 number and they set me up with Kara Ackerman the designer and was great help I sent her the measurements and it didn't take long to get the kitchen we wanted I wouldn't have known what too do with out her help we plan on redoing our bathroom after the kitchen and I will be shopping with the rta store again.

Thank you for all your help


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We were very impressed with the kitchen cabinets that our friends bought from you and the ease of putting them together. We were trying to be economical and keep the cost of the remodel in check. This allowed us to expand on different areas of the house. Actually, everything worked very well, especially with the aid of a designer. 


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My contractor recommended it.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: 

I read the testimonials and liked what everyone had to say about rta and how helpful the staff was to work with. I ordered the french vanilla sample and like the color… Andrew was the best he worked really hard getting everything just right.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Very attractive website (compared to others)great. Chat service, love seeing the photo of who i am chatting with! Presidents day sale. Friend referral over another rta site.


 

03/2014

We both know that products in the Building Industry are No easy sell on a regular basis. You have 4 Basic things to offer. Quality, Price, Reputation, and Customer Service. On June, 30, 1995, I retired the first time at age 45 . I was General Sales Manager for Allweather Wood Treaters, The 3rd largest Wood Treating Firm in the US. I took 5 years off then took a job as Field Operations Manager for the 4th largest TI Contractor in the US. I retired again after 5 years in Nov.2005. I have hired a multitude of salesmen, project managers, Superintendents and supporting staff. I know a Great hire when I meet them. In this business one thing that will get you repeat business, is a Happy Customer and word of mouth approvals. I find Joselyne , to hold those qualities needed for a TOP Customer Relations Rep. She has had all the answers to my questions for the purchase of this kitchen. I would use her to build a Top Quality Marketing Team.


 

03/2014

Your staff was available every inch of the way. I would not have hesitated to contact your staff, but i did not need to because your FAQs and online tools were easy to use and answered all of my questions. 


 

03/2014

Very pleased with all aspects of our order!! Quality, Customer Service and Design consultant all went above all of our expectations. I worked with my contractor and Kara. She was amazing. Her turnaround for design was quick and she was extremely patient with all of our changes. I would definitely recommend thertastore.com and Kara.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Was also looking at a different RTA cabinet dealer but went with you because:
You have an A+ rating with the BBB. 
Your website is much better with detailed descriptions and diagrams of cabinets. 
You have a bigger selection of kitchen cabinets.
They were a few hundred less but your website gave me a feeling of security that my experience would be good.


 

03/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Could browse at my leisure in the on line store. Armed with measurements and the wonderful web site, it was easy


 

03/2014

Working with Kelsey has been great.
She knows the product very well and she is quick, communicative and great to work with.
Dealing with Kelsey made the "online store" legitimate.


 

03/2014

Customer Service Rep. Francesca Spiak at the RTA Store in Fishkill, N.Y. was very knowledgeable, helpful and pleasant.


 

03/2014

Thanks for taking such good care of us.  I have recommended theRTAstore to several friends already.  When people come to the house they always ask about the cabinets!
Thanks Liz,
Kelly


 

03/2014

 

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: 
*Good reviews online *Excellent support from Kara Ackerman during design *Reasonably priced


 

02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The main reason I chose to purchase from TheRTAStore.com is because of the prices and second because of many favorable reviews. After much research & quotes from other sources, this was by far the lowest price for new pre-finished cabinets...Kara was my designer. She was VERY helpful & always quick to respond, sometimes much quicker than I ever would have expected.


 02/2014

My husband is a general contractor. he was very impressed with the quality of the cabinets. It was easy to assemble them and they look great in our kitchen. He will gladly recommend them to his customers. The quality is so much better than anything you could get at Home Depot or Lowe's.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: From start to finish Casey, who was the RTA kitchen designer assigned to me, helped me with the layout, ideas, everything!!! He seemed to never sleep or have a day off as he answered all my emails instantly, always friendly, helpful and had great ideas for my kitchen when I needed help! I had so many questions and he and I even talked over things on the phone, he wanted to make sure everything was just as I wanted it. So impressed with him! Thank you Casey!


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Because of pricing free design help which was very helpful and cabinets are made from wood not particle board. My experience with your company was excellent I had no problems with anything.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price and help! Changing a kitchen layout is difficult to do on your own, unless you really know what you are doing. To add to the trickiness factor, ordering them online without someone to assist and vet the design is not the easiest process to take on! I ordered the cabinets from theRTAStore.com because the quality is top notch, the pricing is competitive, and more importantly the design professional I worked with took the stress out of the equation by making certain I have the cabinets right! I spent months researching cabinets, weeks on kitchen planning and design websites, I even spent days on websites that have virtual graph paper for you to design and layout the "kitchen of your dreams"! I wish I would have contacted your design group in the beginning of our planning stages! What has taken me months to *not* quite figure out, Casey from your design team was able to design, walk me through, and load up the shopping cart! In less than 4 hours, I had a professionally vetted floor plan, CAD drawings of the kitchen and the order placed!! All I had to do is ask for help and pay for the final order, you really cannot make buying a new kitchen any simpler than that! I cannot thank Casey enough for helping talk me off of the ledge. He was a pleasure to work with and really understood what my needs and goals were for this project! 


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I loved the fact they were quality products. I'm a do it yourself type, so assembling was not a challenge for me. I was able to get much more in the way of cabinets, quality, custom looking cabinets for far less cost...Everyone loves these cabinets, some even say they are jealous!


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: #1- Solid wood construction (quality of product sold). I am spending a lot of money, i would like it to last.
#2 - Better selection than other web based stores
#3- Excellent design service


 02/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: #1- Cost savings
#2- Big box stores are intimidating w/ poor to no pricing easily visible on their cabinets. Feels like a high end restaurant, that does not put prices on the menu assuming your rich. Unfortunately, the six lucky numbers have not found me yet.


 02/2014

My designer, Casey, was awesome. I felt comfortable and believed his design choices and ideas were there to help me execute my vision of an awesome kitchen. PLEASE, PLEASE, PLEASE DO NOT CHANGE THIS ASPECT OF YOUR BUSINESS!!!!!!!!!!! It was refreshing in today's low customer service world. My experience w/ him was the only reason I pulled the trigger and purchased these cabinets from the RTA store, otherwise, I would have kept shopping around.


 

02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The RTAStore presented an opportunity to upgrade our kitchen at a low cost but with high quality cabinets. I am a designer and am fairly handy so I was intrigued by the idea of saving thousands of dollars by assembling my own cabinets. It will also give me a great sense of pride when it is complete and I can say 'I built them myself'.


 02/2014

 Dear Tara and Rachael,

Thank you,  you are credit to your employer.  Your attention to the details of a customers concerns is astounding.  I will recommend RTA to anyone I can.  We were a little unsure of buying our cabinets on the internet but now we have one company that we trust and know we will get a degree of service that exceeds expectations.

Mary and Ben B.


 02/2014

I just wanted you to know how beautiful my new kitchen is after using your cabinets. I went with Sonoma Merlot RTA cabinets. The result was far better than I could imagine. The finished cabinets are amazing. They are beautiful and look like they cost much more!  Of course nothing goes smoothly when your are remodeling but The RTA Store did everything possible to work with the problems, even when I made the mistake! Your costumer service was very good. I can't remember all the people that helped me in the course of the remodel but everyone was helpful and courteous. And rest assured I will be back because I still have 2 bathrooms and an office that need remodeling. Thank you again,

Pam M.
Houston, Tx.

02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Customer service and quality of product. Also knowing that several shows on my favorite cable channel has featured their cabinets made the decision easier...Thanks for being available to me even when I may have been confused through the process. This was really fun and exciting for me.


02/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: From the very first visit to your website, I was impressed by the professionalism I encountered at every turn. The online help/chat feature was great and Kara was amazing to work with as we finalized our design. Several times I sent emails late at night and she responded within minutes. Bottom line, customer service has been outstanding.


02/2014

Kelsey,
Thank you for the fantastic service!  I will be doing a full review for you folks when I'm done.
It's somewhat slow going due to other construction issues I've had on the house
but, so far, the cabinets have met my expectations.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: From the very first visit to your website, I was impressed by the professionalism I encountered at every turn. The online help/chat feature was great and Kara was amazing to work with as we finalized our design. Several times I sent emails late at night and she responded within minutes. Bottom line, customer service has been outstanding...We ordered the cabinets on a Monday night and they were delivered 2 weeks later. Impressive! We haven't started installing them yet, but if we run into any problems or have questions, I'm confident that we'll get our questions answered quickly based on all of our previous interactions with theRTAstore.com. 
Thank you for such a positive experience!


02/2014

When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The prices were significantly better and we were looking for inexpensive cabinets to ready our house for sale.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After researching online RTA cabinets I liked The RTA Store website and online reviews of past customers, prices very competitive also.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The designer, Andrew Leduc, was extremely attentive and helpful throughout the process, other online companies were too busy to help us design our kitchen layout.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The color choices...so many!! And the best selection of different sizes. I was able to design a combination of cabinets that fit the space perfectly.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Loved the design team help, that really nailed it for me.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I liked the style of the cabinets I chose. After I looking at other RTA sites, I decided The RTA Store offered the quality of cabinets I want at an affordable price. The 20 year limited warranty also influenced my decision...So far my experience has been positive. When I was confused about pricing, I called and emailed company representatives who were very articulate and considerate.


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price, after shopping around and sample doors we really liked the quality and value


 02/2014

I was very happy that your shipping department contacted me as I had made a mistake on my original order and ordered a dark brown corner cabinet and everything else was white. He made the correction to the white shaker cabinet and completed the order very timely. I look forward to receiving the order later this week, or next. 
Please tell the shipping department "thank-you" for me!


 02/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My designer Kara Ackerman was not only very helpful in the design process but was very quick to respond to any questions that I had. I also want to thank Elizabeth Cruz for all the help with the delivery info and cordinating the replacement parts.


 01/2014

When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good value,nice website,good selection, cut to the chase layout of the products available. very easy to order
p.s. your online staff was charming and helpful. They called me and had no problem handling business issues and seeing the order through to the end..thank you for empowering your staff to handle the deal. i have never been transferred to another department while dealing with RTA...that is huge, i will buy from you again.


01/2014
Kara Ackerman designed both of my kitchens extremely fast. She was beyond exceptional to work with and made every change my wife and I asked as we changed our minds. Also Dawn Sheehan and Elizabeth Cruz were extremely helpful and efficient in dealing with my shipping and a single damaged cabinet. A great thanks to all that helped with my order and I will definitely recommend you to everyone I know in need of your services! Thanks Again!


01/2014
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The design Andrew Leduc created was perfect and the price of good quality cabinets was awesome - especially with the Black Friday discount. I did go to Lowes, but the price just couldn't compare. Even the design service was less than stellar. Just wasn't impressed...Andrew was great - loved his designs and he was so quick! The emails on order updates and receiving instructions were great. Thank you!


01/2014
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The customer service was above and beyond. I contacted several RTA employees and they responded very quickly and answered all of my questions. The 20% discount was really nice and made the price very competitive.


01/2014
Casey Ackerman was awesome and patient as he helped us with design and measurements!Casey Ackerman was awesome and patient as he helped us with design and measurements!


01/2014
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I need plywood, and not particle board as our 2nd home is about 150 feet from the ocean and high humidity. Particle board would swell and look bad. No problems with the previous plywood cabinets I got from you.


01/2014
When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: Absolutely nothing. Samantha the customer service rep was amazing. We had many, many questions and she never ignored us or seemed annoyed by our constant emails. She is awesome.


12/2013
I just want to leave some feed back on our kitchen cabinet order. We spent some time researching cabinets for our new home we wanted to maintain our budget and it seemed impossible. Our lowest cabinet bid was more than double our budget and did not include a lot of the features I wanted. We ordered our dream kitchen with all the features we wanted originally & a few extras you offered that we had not considered. Our total came in a few thousand below our budget. We crossed our fingers & waited for our delivery. Once we opened the boxes we were overjoyed! I could not believe how beautiful they were and the quality is amazing. During the construction of our house there have been some let downs but not our experience with TheRTAStore! Great experience & we will be shopping with you again for the other areas of our home.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I finally found the cabinet combination I was looking for with your increased selection. It helped to drive out to your location and see the cabinets and finishes. The staff have All been personable and extremely helpful. The prices were great especially on sale. I was able to get the kitchen look I wanted at far less than the local stores and box stores. Thanks to Kelsey Bottari and Elizabeth Cruz for all your help with design and selection.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I was thinking about painting my current cabinets and changing out the hardware but after working with Kara Ackerman, and all of her designs, I decided to replace everything and use my oak cabinets in another part of our home. I have been treated very well and had quick responses to all of my questions. Great service!


12/2013
I loved working with Kara, she designed a beautiful kitchen and really listened to my wishes and looked at the photos I sent and tried to stay within our budget and style requirements. She made changes and answered all of my questions. She made it a great process and I would definitely order from you again and I have given your information to a friend who purchases homes to remodel and then rent. She has two current remodels under way and I will be sure to let her know how easy they are to assemble.
Thanks!


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great online reviews for customer service. I was blown away by the speed and attentiveness of my designer, Andrew Leduc.


12/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: It was easier to work with someone online at any hour of the day without having to leave my home. All of my questions were answered and after checking out the samples, the free shipping, and the discounts, this all helped with my decision. We live over 100 miles from a brick and mortar store that sells cabinets. I actually priced cabinets in two other big box stores and the price was the most reasonable with the RTA store.


12/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Its easier to shop, no pressure from sale people, no traffic to deal with, less time need it (specially when you are watching a grandson that doesn't care about "kitchen cabinets" :)


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Online reviews were excellent. Free design. Excellent design person. Great customer service.


12/2013
Awesome! We want to tell you how amazing your customer service has been from the very start. It is very rare in today's society to get the level of service you have given. VERY refreshing!! Thank you soo much...Being active duty Navy, my wife and I have finally put down roots and want our new home to be the way we want. Thank you again for your help
Keith


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good rating with the Better Business Bureau, quality cabinetry, GREAT prices


12/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: A lot of positive reviews for TheRTAStore and we frequently shop online. Outstanding kitchen design service and customer service...We love your products! Getting ready to order a bathroom vanity today.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price per Value ratio = (Good quality for the price). Ease of design. Good samples on website. Delivery timing.


12/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The RTA Store offered the most competitive prices around - online or traditional stores.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I love to build things and was not intimidated by the thought of assembling cabinets. Great value for the $. Outstanding products.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Cindy was very helpful and responsive to my questions. When quote came in over my budget she worked to help modify my design so I could still purchase rta cabinets....I appreciate the emails updating me on the shipment and specific instructions. So far there have been no surprises and that's great when working with a new company.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The cabinets seemed to be of nice quality with the all plywood construction I desired. They were also significantly less expensive than other quotes received. The RTA Store also has a very user friendly site. You are to be congratulated.


12/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I knew what I wanted and didn't want to deal with anyone pressuring me to purchase something different or make me spend more money. The experience of ordering online was great. I utilized the live chat and also spoke live with someone. Overall, everything and everyone was very professional.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: All wood cabinets at better prices and quality than the big box stores. My order was $3.6K for all wood. Box store was $10K for MDF with photo finish and particle board interior.


12/2013
LOVE my kitchen cabinets. Can't wait to get the matching vanity cabinets in my bathrooms. Some friends are doing their kitchen in your cabinets after seeing ours and some other friends want to come see our cabinets after hearing about ours.


12/2013
We get nothing but compliments on our cabinets and kitchen now. We sing the praises of your company and products every chance we get. My husband & I are DIY'ers, and the kitchen is our biggest project to date. It is turning out amazing thanks to the cabinets. I will definitely be sending photos once it is complete. The price of your cabinets has made it possible for us to also install granite countertops-hopefully before Christmas!!
Robin M.


12/2013
Your design team made it easy to build my kitchen. I changed my mind several times and ask a lot of questions. No problem for your design team. I even didn't make my order the first time around and was told when the next great sale would probably be. That's when I changed a few things on my order and bought the cabinets. I hope everything on my end goes as smooth as the design and buying experience.


12/2013
So far my experience has been great and I have no complaints. You were easy to contact and answered all my questions very quickly. Keep up the good service


12/2013
Kara has been spectacular. She has listened to every request I've sent. I was a sceptic of an internet cabinet store as I believe in keeping business local. The local cabinet stores should learn a lesson from your company! I have not seen customer service like this in years. From what I've seen so far, Your store is a setting stone for what other businesses need to try to achieve as far as customer service.


12/2013
Thank you very much Kelsey! We are loving our new kitchen and get a tons of complements on the cabinets! Any time somebody mentions the cabinets, I never miss an opportunity to recommend you guys. Not only for the quality of the cabinets, but your customer service as well. You and Samantha were awesome and you guys really are second to none...As always, thanks for all of your help and I'm sure I will be in touch soon. If we haven't finalized everything before then, have a very Merry Christmas and a Happy New Year!!


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The combination of quality, style and price won me over. Having tried the sample doors first and then buying several cabinets for a laundry room area won us over.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price and quality is what we were looking for. Could assemble them ourselves and save money...Price was much less and the quality was better than comparably priced cabinets.


12/2013
I Want To Thank Kara Ackerman For All Of Her Help In Designing My Kitchens And Assisting Me In Every Possible Way Throughout This Purchasing Process.


12/2013
Hey Casey,
Again, it was a pleasure working with you. I can't tell you how much I appreciate your patience, flexibility and attentiveness.
Thanks again for everything.
Best, Kari


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Research showed me your cabinets were of great quality and priced better than the big box stores.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: A trusted friend has purchased from you said better quality @ great price than we' d get locally...I liked the web site, it was easy to check out your inventory, and make the purchase.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We had GREAT help with our design which was a huge blessing- and Andrew Leduc was top notch! The style of the cabinets is beautiful and will fit nicely with our 100 year old home...We really cannot think of any improvements to be made- we are delighted with everything!


12/2013
Elizabeth,
Nothing more that I can see coming. Thank you again for the great service. We have recommended your company to several of our friends because of the way we have been treated from start to finish.


12/2013
Overall we had a very good experience with the RTA store. Samantha was very helpful and we feel we saved a lot of money. We were nervous that the cabinets would not fit properly, but everything worked out nice.


12/2013
The staff was very friendly & helpful. I had a small issue & it was corrected quickly & professionally


12/2013
It's been a pleasure dealing with RTA. I know of at least one other large order that will be coming your way as a result of our project. I can't believe how beautiful the cabinets look. I've waited a long time for them but it has been worth it. Have a great day. Marie.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Talked to people on the phone who seemed easy to deal with. Website was good. Compared prices and found RTA store to be competitive.


12/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Website was well laid out and could see examples, pictures, and pricing. other websites are not as good w/poor examples and hard to navigate. on-line pricing totally blows away the 'box stores' and the 'will not be undersold' specialty stores. Noticed all-ply construction is of higher quality that most too. Box stores try to pass off particle board and 'high quality MDF' with photo finish as quality materials. What a joke! Sure you agree too..


11/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Good selection, good price, good website, great reviews...I am a contractor and do not need the hassle of a high pressure sales person.


11/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The style and the color were my top priority. Even though what I was looking for was not extravagant at all, every other site had atrocious styles. The selection here was great and the price reasonable. Another big factor was the site looked professional and well organized - hard to say for most of the other sites.


11/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I need to do as much as I can myself to save and on line stores don't have the overhead or pushy sales people- much more enjoyable for me. The sample door helped us with fear of buying sight unseen.


11/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I need to do as much as I can myself to save and on line stores don't have the overhead or pushy sales people- much more enjoyable for me. The sample door helped us with fear of buying sight unseen.


11/2013
I was very impressed with the "look" and quality of the cabinets I purchased earlier this year. The shaker had clean lines, dovetails on the drawers, soft close hardware, fine adjustment on drawer separation,( they used a shim mechanism). And to top it off, the cabinets were made in China in January 2013, and I was putting them together in the USA in March!!!!!!. Great cabinets for the price.


11/2013
Your live chat and phone personnel have wonderful customer service skills. It was a very enjoyable experience dealing with them.


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The style and the color were my top priority. Even though what I was looking for was not extravagant at all, every other site had atrocious styles. The selection here was great and the price reasonable. Another big factor was the site looked professional and well organized - hard to say for most of the other sites.


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Saw them using them on a home improvement show on Dish.


11/2013
Yay - very exciting. And our thanks to you, you really made the process work for us. You were very patient and we are so glad, because it helped us to get this order just right.
I will send before and after pictures!
Kim L.


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: You offer free design service, we liked the sample we ordered, your web page was user friendly...working with the designer was a Huge plus. We are grateful for Casey's assistance.


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Have purchased from here before. Very satisfied with cabinet quality and Jed's customer service


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I know the cabinets are used and advertised on HGTV renovation shows and receive great reviews. After reading about the cabinets and your store, we decided to purchase them here for the quality / selection / guarantee.


11/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Your cabinets had great quality while also being cost effective.


11/2013
Hello Tara,
I so wanted to thank you again for your help. We received the delivery two nights ago. The delivery person could not have been nicer. In fact he positioned the drop-off so that it was delivered *INSIDE OF MY GARAGE!!*...We are now looking for yet another foreclosure to buy, we have been here three years and are looking to capitalize on our work. I will be using TheRTAStore for the next purchase kitchen/baths/etc. as well. Many thanks again.
I did not expect such great service. Thank you again.
Stan N.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I love the style I purchased. I have used RTA cabinets of a different manufacturer for our church office and found that they were easy to assemble and install. The reduced price is very attractive. I found the cabinets and options fairly easy to plan for my layout. Fully assembled cabinets around here are much more expensive, and I did not find the stores particularly helpful, they just wanted to sell me something.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I took my time to find a good quality site and good quality cabinets. After a long search i decided to go with The RTA Store because they offered the best cabinets for the best price


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Nice, easy to use website. Found while doing research online and since seen them on HGTV renovation shows...Much better pricing for DIY projects. Better quality products.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I am a contractor and used these on a project, I like them and tried them out on my own kitchen remodel at my own house. I went with Glazed Praline, I am very happy with the price, quality and look...My experience has been positive, great customer service, quick shipping, great pricing, I have no complaints.


10/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Simplicity. The world has changed, enter the world wide web. I bought my appliances from New York as well and I live in California. I didn't have to run around, the information was good, the testimonials all solid. RTA did not pay the freight, but the service overcompensated for that. I formed a trust for the company, through my working relationship with Kelsey A.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Was curious about saving money and ready to assemble cabinets offered that. Then learned not all RTA are created equal, so I went online and found TheRTAStore. The reason for the purchase, the sole reason was service. Yes I was concerned about price, but the promises made on the site quickly became true. They said a designer would contact me, and if she didn't to let them know, and as promised, she did within 24 hours. NOBODY else did. The reason to actually purchase, as opposed to just take up your time can be summarized in two words.....(OK, maybe 3). Kelsey Ackerman or Kelsey Acherman/Bottari. I asked a lot of questions, and she stayed right on task. She got the order for theRTAstore.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality at a good value, previous experience when we did our kitchen using RTA a few years ago...Better price for solid wood rather than stock composite board cabinets at big box stores; also, their solid wood cabinets are significantly more expensive.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Checked out BBB, liked the price and quality. I wasn't going to install new cabinets because I thought it would be too expensive. I was just going to rearrange my kitchen and use the existing ones. Once I saw I could get cabinets at this price, I decided to go ahead and get new ones.
I liked the quality, price and your website it good. Some sites don't have prices, etc, won't even deal with those sites. too much hassle.


10/2013
Kelsey Rocks. I know she's family, but the girl seriously needs a raise simply based on value. I've worked the past 30 days straight...but all my other hours are going into a remodel of a recently purchased home. I'm working 24/7, and Kelsey works 24/7. Really, she is simply amazing. The Testimonials often pointed to this, but, they are actually true. If I had a company full of Kelseys working for me, we'd be rocking. You guys are really lucky!


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I was referred by a friend from work. The cabinets I found were half the price I was quoted at Home Depot. We were remodeling out entire kitchen on a budget and doing most the work ourselves so assembling the cabinets didn't seem like it would be that difficult...All of your customer service professionals I came into contact with were extremely helpful and nice!


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Cabinets seem to be of equal or superior quality compared to other online companies but at a more reasonable cost.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We were seeking cabinets that could be shipped quickly, assemble on site, with quality at a good price point. We searched many websites that sell ready to assemble cabinets but found yours most helpful. This is our first experience with your company and have really appreciated your promptness and follow up after the order was place...Your company provided the exact kind of product we were looking for in the packaging we were seeking and quality that exceeds any cabinet from a fixed store at this price point.


10/2013
I very much appreciate all the helpful actions you have taken -- you take customer service to a new level!!
Jill H.


10/2013
Cindy Tyo did an outstanding job designing my new bar area. I had several revisions and she was perfect.
Thanks sooooooo much.
John A.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After lots of research and comparing RTA (various companies) with the brand names Kitchenmaid et al, as well as construction materials, range of available cabinets I chose your company as the best overall value - especially with the Columbus Day bonus discount.


10/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Stores too expensive....RTA had the best quality for the buck. Customer service has been top notch as well.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: HGTV showed the kitchens put together and they were awesome.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price was better than custom cabinets and the look was comparable. We liked the quality and customer service as well.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The process was so easy. We had a bit of a unique space in our new beach cottage. Did not know where to start. Submitted the room dimensions on line and a few days later a perfect design arrived from Kara. The design and the service were great...Brick and mortar store designers never available. Had to make appointments. On line store always available when I was...Kara was fantastic to work with - via email and on the phone to work out the final details.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Great customer service (Kara Ackerman was incredibly helpful), good prices, clear website, good selection, design turnaround was quick and pictures really were beneficial


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Customer service is absolutely above and beyond. Samantha is amazing! How many people can interpret a kitchen layout design from a short narrative and a finger painting from my phone?


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We were sold after ordering the cabinet doors - great quality. Our installers are amazed at the quality also. I would guess they will spread the word on your company...We are far from any major city and the options we have are Home Depot and Lowe's - both of their kitchens were in the 35K range and that included all sorts of discounts.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: 20 year warranty
Excellent Customer Service
Excellent Cabinet Construction/Quality


10/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: We did the master bathroom with a brick and mortar store to order the cabinets a few years ago..."HOME DEPOT" not to mention any names and everything was delayed and when it came in, it was wrong and more waiting and the cost was thru the roof. Your site very good and when I had a question to ask it was answered. The order was placed then we got a phone call of the arrival date and everything was beautiful and easy to put together.


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I have seen the results and their product is incredible! They are also very knowledgeable about their product and their customer service is too notch!


10/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I liked what I saw at your store online. I liked the convenience of shopping online with delivery and also receiving a discount on my purchase.


10/2013
Marie and all the crew at RTA:
The item has arrived, the wrong item picked up and all is well! Thanks again for your attention and professionalism!
The RTA Store is #1!
8-) Doris


09/2013
Thank you so much! You have been amazing to work with – I cannot say enough good things about The RTA Store (as if your quality products don’t say it all themselves!)!
Belinda W.


09/2013
When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: There is nothing you can do to improve the service. Casey Ackerman helped me and was very patient when I changed the design and then changed it back. I couldn't have asked for a better designer/salesperson. Even on a holiday weekend he returned my phone calls promptly and made great suggestions. He was awesome. Great job Casey Thank you


09/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price was just about cut in half and I liked your cabinets much better.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Affordability and style we were looking for. Casey was extremely helpful when creating our rendering and getting things rolling for us.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My designer/builder suggested TheRTAStore because you have a better product and your prices were much better.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Loved our design assistant. She made it easy. Also the price was right


09/2013
Both my wife and I are impressed with the quality, ease of assembly, and color of the cabinets. I picked up the cabinets on Friday of Labor Day weekend and by Sunday evening we had all the cabinets assembled and the bases installed. I know much of this is because most of them were installed in the new addition but the quality of the cabinets made it a very pleasurable experience. Once we put one together it was very easy; I assembled the boxes and My wife assembled the 28 drawers. For the most part she was able to assemble the dovetail drawers ( we have several drawer bases) at the same time I assembled the boxes so there was no bottleneck of production. I installed high end kitchens for a living for a few years and I must say that this was the easiest kitchen I ever did AND they are absolutely gorgeous!! (I have the Aspen Shaker White) Oh! And all the drawers have soft close glides; very impressive. And Tara at the local RTA store is definitely a keeper; she stayed on top of the whole process from ordering to delivery.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I had my original design done at a brick and mortar store, he quoted me a price, I went back in 2 weeks later to order and his price went up 3k. So I decided I would look somewhere else...Honestly you guys have been very helpful through the whole process. Thanks TheRTAstore for a great buying experience! I was pretty apprehensive about ordering online, but it was pretty easy with all the help!


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Have seen your product on the DIY Network, Also the staff was great to work with, the pricing was great...Had one cabinet with an issue, They responded promptly and are taking care of it.


09/2013
RTA has been great working with me on a few issues with my order. I would buy from RTA again simply because they were so good at helping me through the issues that did arise.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Looked like good quality at affordable prices and something my husband could easily tackle.


09/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The cabinets at Lowes were horrible compared to what you are carrying.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Repeat customer very happy with quality. Like to take advantage when discount or sale is offered.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality cabinets at a reasonable price...Great experience don't change it as it is working great.


09/2013
I really appreciate the RTA Store’s support and ease of business. Earlier this year we went with another online RTA store and placed an order. It took several months of fighting, talking with the BBB, and meeting with our bank to get our funds back from what turned out to be a fraudulent company. It was a nightmare and nearly turned to full Legal proceedings, so needless to say, this has been a great experience!


09/2013
The customer service your company provides is outstanding. I appreciate being treated as a paying customer with courtesy and respect, and I can see the RTA store values my time as well.


09/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Kara, our kitchen designer, was very helpful and created a very nice design. She answered all questions and was very responsive. We have not yet installed the cabinets, but we are anticipating they will look great.


09/2013
you rock.....the cabinets rule.....love this site


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price and Quality are very important to me, online was my only choice to get both! My cabinets cost me half of what I would have paid for particle board cabinet at the big box store and 2000 less than Cabinets on the Go!


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Better quality and lower price than Lowes or HD


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We have purchased RTA cabinets before and are very happy with them. I chose The RTAStore because you sent me an e-mail advertising a Labor Day sale...I am busy, and the local home improvement stores do not carry RTA cabinets, and the assembled ones are double the price (unless they are so cheaply made that we don't care to mess with them) Also your shipping costs were the most reasonable.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My parents purchased new kitchen cabinets from you and the quality for the price was unbeatable. Your design team was fabulous during their design phase. We are looking to remodel our kitchen after the bathroom is complete...The customer service from RTA beats the customer service from the physical stores here in Albuquerque NM!


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Value and Customer Service.............Samantha has been great to work with.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We could get hardwood doors and face frames with plywood boxes for a price range that would have only covered veneers and MDF at local stores.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price is great and the quality is equally as good. Also, we saw them a lot on the DIY channel and believed if they would use them, they had to be good. The designer I had was great and I would recommend y'all to anyone. And in fact, we already have done so. Also our construction guy has been telling everyone he works with what a great quality product you have and at a great price


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Compared to other online RTA sites you seemed to have good prices and quality. Your online testimonials--including the month and date of testimonial were also effective in helping me to make my decision.


08/2013
Casey Ackerman was my designer and sales rep for my order. He was outstanding. He made changes to my design constantly at my request. My kitchen is coming along fabulously, everything fits perfectly as per design. Casey even went above and beyond when he stayed up until midnight with me to get my design perfect and get an order in on time for the big sale RTA was having. Casey loves what he does and it shows in his exemplary work. Thanks you Casey for everything you gave us such wonderful customer service. Your time and dedication was very much appreciated.
Sincerely,
Amanda W.


08/2013
Thanks so much.
I love my cabinets and having a very good customer experience and I have been telling all my contractors and subs about your website.
Very few contractors know the quality can be this good from China at this price.
Regards, Ian O.


08/2013
Casey Ackerman was a great help I could not have completed the order without his assistance. He was very patient and understanding when it came to my lack of knowledge. He explained everything and kept up with the communication without fail. He was professional and wonderful throughout the whole process.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I have construction skills and your prices for good quality cabinets are about the same as low end particle board junk at box stores.


08/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Your prices were reason enough but in addition to that I don't care for being pressured on a purchase like this. The online option allowed me to ask for help when I wanted it and to be left on my own when I wanted.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: A good friend gave you a great recommendation. He had a lot of good things to say about your cabinets and said to order with confidence..


08/2013
Thank you very much for the direct and timely response. I am very pleased with the handling of all.
I will recommend your company to everyone.
Thanks & Regards,
Anna S.


08/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The Price was right. Ordered the door and liked the style and quality of the cabinet. I hope we are completely satisfied once the cabinets arrive. Customer service is awesome. Kara was so friendly and helpful throughout the whole process, even at 11:30 at night.


08/2013
Hi Kelsey,
If anyone that you deal with has any questions that you feel I can answer, please feel free to contact me. I cannot truly express my gratitude for all you did for me. You went beyond what I could have expected and I almost miss the daily "help me" emails and your patient responses.
Thank you again
Michael S.


07/2013
Marie,
Thank you for your help with our order and return processing. You've been most helpful in getting our project done.
Your excellent customer service is most appreciated.
John K.


07/2013
I just got finished placing my order with The RTA Store on-line and I cannot believe the level of customer service that your company provides. Not only did someone answer my email question AFTER HOURS but additional questions were handled quickly and easily with immediate email follow up the next day. I was in sales for 20 years and I know how customer service can make or break a business. The RTA Store really has customer service down to a fine science and I will not hesitate to recommend them to anyone and everyone I know looking for kitchen cabinets. I think everyone in the customer service department needs a raise!!
Thank you for helping me so quickly and efficiently.
Vanessa C.


07/2013
Thank you! You and Your company are as good as the all the testimonials say!
Debbie F.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Your products met our requirements in quality, price and shipping cost. Also we found you customer service to be excellent!


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price was the best we found and I really like the Aspen white shaker cabinets. Everyone was very friendly and responded in a timely fashion.


07/2013
Hi Kelsey,
You have set the bar high for customer service. I am so pleased to see that with your company. I look for to doing more business with you in the future.
Barry S.


07/2013
...Again, I appreciate your help and your quick replies. It is greatly appreciated. So far, I have been nothing but pleased with my experience and purchases from theRTAstore.
Ann R.


07/2013
Casey Ackerman was so helpful. He always went above and beyond to help me with my 10K changes. He even went above and beyond and made sure to get my order in by then end of the sale time, by staying up until midnight that night with me placing the order. His customer service skills are amazing and it was such a blessing to have Casey help us through this whole process. Thanks The RTA Store and Casey Ackerman!


07/2013
...I bought cabinets for another house I remodeled and they were 3 times as expensive and half the quality. I am so glad my sister told me about your website! I will be using RTA from now on and am sending the website link to a friend of mine who is building a house!!!

Thanks!

Anne


07/2013
I'd like to thank Marie and the other young ladies that have helped me with my order. Your customer service is outstanding. Many business could learn from you.
Thank you again.
Rich K.


07/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: All wood, big box stores are not wood all particle board.
Went to brick and mortar store and could not find anyone that knowledgeable about kitchens, they sent a guy from lighting to help us?? Also cheaper and much more selections at theRTAStore


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: You came highly recommended by one of the DIY shows I frequently watch, also I wanted all wood cabinets. Plus I loved the many many sizes to choose from. Sue helped us with our final purchase and put our order together for us to see in 3D. She was Fabulous! Sue was so patient and very, very helpful. She made us feel so much better about our choices.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Through the RTA store I am able to get all wood cabinets at a fraction of cost when compared to brand name DIY stores. I was quoted over $16,000 for very similar cabinets at Home Depot. I was able to make the entire purchase PLUS extras such as toe kick and crown molding all for $3500 DELIVERED TO HOUSE. Anxious to see the product after it arrives.


07/2013
The cabinets my wife and I like are listed on your website, due to cost savings of the RTA cabinets we are able to complete our house due to a tight budget. After a disappointing event with a different company with lower pricing I returned to you folks, spoke with Kelsey and was pleasantly surprised with the level of service she provided. Service and quality are what make your business stand out from the rest...Kelsey is great at keeping me informed. She promptly answered and questions I had, Kelsey is also sympathetic to an issue we had with a different company. I tend to be too trusting, I grew up learning if you give someone your word, you stick by it and follow through. I tend to live life that way and sometimes it bites me. Thank you for the quality of service and customer awareness that is missing in many businesses today!


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quick on line chat for questions. Very detailed free design from Kara Ackerman, also very helpful. Likes the look of the cabinets/ good price.


07/2013
Hello Marie,
I just wanted to let you know that the replacement baskets for our Lazy Susan arrived on Saturday and they are in excellent condition. Thank you to you and the people of theRTAstore for taking care of this so quickly. I was a bit skeptical about ordering something so important as kitchen cabinets on-line from a company I didn't know. I value face-to-face communication when making a purchase like this. You have made me a believer! I have already referred two people to your website for cabinets...
Thanks again for making this a positive experience.
John S.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The quality and price point of the products compared to other rta brands as well as assembled cabinets from big box stores...able to have higher grade of cabinet for more reasonable price.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price and quality, also the free kitchen design.


07/2013
Samantha was so patient and wonderful to work with. She was able to help me realize our potential and make the most of the space we had. She was very responsive when I had requests for changes and NEVER made me feel like I was a burden (even though I knew I was!). She was so pleasant and made the whole process painless and even was able to change the cabinet plans with no problems when another cabinet had a better discount for a sale price. I was hesitant to use the free kitchen planner for fear of it being a nightmare, but it turned out to be such a fun project!


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Best product Line and great prices. The Cabinets are top Quality and very easy to assemble.


07/2013
Kelsey Bottari was a jewel to do my design and help me find cabinets that met our needs & expectations. She was very helpful and patient despite order delays on our part due to my husband being hospitalized, problems with de-constructing walls, finishing floors, etc. Extremely helpful, responsive and professional. She gets a glowing recommendation from me.


07/2013
Thank you for your excellent service. I received my envelope with the bumper pads. I will put them to good use. I picked out my flooring. Found a tile that matched the cabinets beautifully. I will be using my 3 day weekend to start demo in my kitchen.

A lot of work ahead.

Evelyn


07/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I knew what cabinets, style, and sizes I needed. Brick and mortar stores wanted to keep redesigning my layout to "upsell" me on cabinets I didn't need or want.


07/2013
Samantha Rougeux / designer is a super help. SHE DOES GREAT!!! CUSTOMER SERVICE


07/2013
Oh Gosh! That's fantastic. I just hit 'send' on my order a few minutes ago and I'm packing up the doors. I will mail those back tomorrow because it's taken me longer than I expected to pack them. This is the best news ever. You've been so wonderful to work with and so patient with what seems like one delay after another. Also good news that my husband got a clean bill of health. He kept saying he could put the cabinets together, but I just couldn't make him do all that work on top of everything else he's been doing. He's been knocking out the backsplash and disposing of everything, tiles, etc. and will be putting in new wallboard this weekend . . . it's just gotten to be exhausting. This will really help. Thanks again.
Nicole


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Best value... Great price for a quality product and ample choice of colors and features.


07/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: It is so much easier to shop online rather then go from store to store. I also like the fact that you can order a door sample to see what you are getting before you buy.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Jed was very helpful in guiding me through the benefits of theRTAstore, I'm eager to see the new cabinets knowing he has everything under control.


07/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Savings was substantial vs buying in a retail store.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Best value... Great price for a quality product and ample choice of colors and features.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I could obtain the highest quality product for the best price.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price was great especially for the quality of product.


07/2013
From my initial search to pricing to shipping and delivery and assembly just a great product and experience. I did have a little trouble at first with the lazy susan assembly but the online assembly instructions came with a video that made it a snap.


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality,style,price. Have previously purchased from RTA and extremely satisfied with product and service


07/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I read all the reviews and thought this way would be good. Also would save money by assembling the cabinets myself


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered:
- easy to use website (instructional videos are great)
- customer service
- easy assembly
- positive reviews


06/2013
Will buy from again, It is an all wood product with easy assembly and customer service was one of the best for questions or help. Your doing a great job, keep it up


06/2013
Wanted to let you know that my cabinets were all delivered last week. Love, love, love them. Sage color has great saturation and the cream looks great with it. Should be ready to install in a couple of weeks. No rush since we are not living there yet.
Thank you very much for all your patience in pulling together my dream kitchen.
-Susan S.


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality, price, able to see what my kitchen would look like with picture system use......my fave part!!!


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Cabinets are not the Cheap particle board stuff from like homedepot or lowes, also the price, and all the options. I prefer to be in control of what I am getting!!


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: These cabinets are for a summer house that needed renovation, but didn't need a custom kitchen. This cabinetry will look great and last for years.


06/2013
Once again, thank you to you and everyone over at the RTA store for your help and for the fabulous cabinets... they look awesome! :)
Collen F.


06/2013
Hi Kelsey,
...The few people that have seen it cannot believe that we bought the cabinets on line and that I did the majority of the work. Very very professional from the design to the execution. Thank you for your vision, your design, your assistance and your patience. I could not have done it as well without you.
Michael S.


06/2013
You and your team have been great and I'll be sure to recommend The RTA Store to friends looking for new kitchens ;)
Have a great weekend,
Tom S.


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The price and quality of the materials. I would have spent more at a home improvement store, and it would have been pressed board, not real wood. The price was right for your product.


06/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Reviews were good and had good ratings with the BBB


06/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: No salesman telling me want I wanted and trying to up size my order


06/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: This way saves many hours of driving from one store to another. I also ordered door samples and could see what they would like like in the new kitchen.


05/2013
Thank you, Kelsey, for everything. You have been wonderful to work with on this project. I am so much more pleased with your design than anything I had in mind for my kitchen. I will have to take a couple of pictures and send them to you once the contractor is finished and the countertops have been installed.
Thanks again,
Guy & Cyndee


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: This is our second purchase from the RTA Store. The first was a pantry which is beautiful, the quality is outstanding, and the functionality (with the three pull out shelve) is amazing. We love it. So, when we decided to add additional storage, we wanted to find a cabinet configuration which would meet our needs in a style/color which matches the pantry.


05/2013
I'd just like to take a moment to let you know how much I appreciated all the help you provided through the process. This was a HUGE project for two do it yourselfers. You made everything go smooth from design assistance to ordering to delivery in flawless AWESOME customer assistance. Your product truly is exceptional and i was quite worried doing something like this online. I PUT all cabinets together myself in one day. My husband and I DID all the work ourselves completely moving our kitchen to a totally dif. room. The wood quality and beauty of these cabinets have everyone that has seen them in awe and are in shock when we tell them that we did this ENTIRE project for under 7500.00. We could not have even gotten particle board cabinets from Home Depot for that price then alone reconstruct and build a whole new kitchen. I cannot say enough to show my gratitude. I never would have thought in my wildest dreams that a NEW KITCHEN was w/in reach till I found you guys online. THANK YOU THANK YOU THANK YOU! - One Satisfied HAPPY California Family/Customer!
The Bennett Family!


05/2013
The kitchen should be complete when the counter is installed and I will have pictures and hopefully a video when done.
Thank you so much for all your help, patience and tolerance. There is no internet company anywhere that provides the level of personal service over so many months that you do. I am very pleased that I met your father at the home show in Hartford. It was the beginning of a very long but rewarding process.
If there are any questions that I can answer for any of your customers please feel free to ask
Michael S.


05/2013
Kelsey Bottari rocked it...she helped ensure design and fit would work. I am very grateful and have recommended you and her to my brother-in-law for his home project this summer!
Great work!!!!!


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The cabinets looked the same as the ones at Home Depot and Lowes, but cost less. I saw HGTV shows using similar cabinets and decided it was the way to go.


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Most stores, Lowes/Home depot only stock particale board cabinets with wood fronts


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The prices were better then at Home Depot, Lowes, etc. I know many of the design shows on HGTV use cabinets from similar companies and they always looks nice, so I figured it was foolish to pay more for cabinets that really wouldn't look any different than these.


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I was hesitant at first but after ordering a sample and realizing that you're one of the providers for a DIY show i was more at ease with the purchase.


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: First heard about RTA on HGTV...the kitchen was very nice. Priced cabinets at both Lowe's and Home Depot...price was too high.


05/2013
Thank you I am doing another kitchen for my daughter and I love the product you will be hearing from me again in a good way. BUT I LOVE THE PRODUCT AND ALL OF YOU AT RTA THAT HAS MADE THE ORDERING PROCESS SO EASY. THANK YOU
DAVID H.


05/2013
Kelsey Bottari was excellent, very fast responses via email and great 3d design. She is a big reason we made our decision to purchase these cabinets.


05/2013
Sue Ackerman was nothing short of SUPER and EXTREMELY helpful & patient as we pondered our future replacement cabinets. Thank you for excellent pre-purchase service.


05/2013
Thank you for the prompt response, but as for help I think we are ok. We have been working with Kelsey and it has been an outstanding experience as the 5 million questions and redesigns have been taken in stride no matter the time. I commend the team at RTA and a great thanks to Kelsey and we should be finalizing our order this week.
Mark J.


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good mix of quality, price, and style. Design service was outstanding and very helpful.


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Really liked the prices, and apparent quality of the materials (we reviewed several of the comments by others). Also, I checked the assembly videos and it appeared to be within my skill range and we are looking forward to receiving the order.


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The Lowes and Home Depot quotes for the same kitchen was about 15,000, and we spent 6,500 with shipping through you guys!


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, and no 'Home Depot" hassle with clueless salesperson.


05/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The quality is unsurpassed for the price! Solid wood, the color we wanted, and the customer service was wonderful. We saw a home improvement show on HGTV where the contractor used you guys, and we trust them as well!


05/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Didn't know where to do this locally, had a great, easy relationship with my designer via email.


05/2013
...Thanks again for your help and excellent customer service. Can't say that I have dealt with such a efficient and helpful company as good as your team has helped me through the entire planning and buying process.
Mike S.


04/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I liked the quality (solid wood) and price (sale prices on a cabinet style and finish I desired) you offered. For our first order for cabinets for our multipurpose room, I just ordered online and it was an easy order. For this order, Casey helped me design our kitchen (which is adjoining to the multipurpose room and so the cabinets needed to be the same). He was very easy to work with and I appreciate his help.


04/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Most from the big box stores are not solid wood and we are a busy family with four kids...we needed something that would stand up to our wear and tear. I also desired a shaker style and the big box stores don't carry those in stock and ordering custom was out of our budget.


04/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The store quotes were about $3000 more than we paid!


04/2013
...I just wanted to send you another thank you for all of your help, we really love our new kitchen! We have gotten so many compliments already and we keep recommending your company to our friends and family! I am so glad we got all the extra things, it really puts the finishing touches on!
Brad P.


04/2013
Great design help and very pleasant. The initial contact was based on the 25% anniversary sale and the sample door seemed of high quality.


04/2013
Kelsey Bottari was fantastic with her knowledge and design of my kitchen project give her a big thank you.
Ralph R.


04/2013
Kara Ackerman just completed my order and she was extremely helpful and great to work with. I appreciate her time and patience despite the late hour. If all the folks at your company treat customers like Kara did me, I am sure The RTA Store is a great success.
Mike S.


04/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Received assistance. Liked the selection and ease of price lists, nothing hidden as in a lumber store where you have to meet with the sales rep and design the kitchen before you can see how much the cabinets cost.


04/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good looking , quality cabinets that are fairly priced.
I just ordered samples, but plan on buying from RTA as soon as my contractor goes over things with your design staff.
Seems like a much better value than Ikea, Lowes, Home Depot etc.


04/2013
I just needed to share this with you, we put this house on the market last week and received a full price offer on the first day! The kitchen wows everybody. Thanks again.
Paul M.


04/2013
Awesome!!! Thank you so much. I need a "Kelsey" for all the other trades that we're using to build the house!
Angela G.


04/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: My daughter just recently purchased from the RTA store and her kitchen is beautiful. We have been wanting to remodel for a while and so we took her advice and used The RTA store. I want to thank everyone at TheRTAstore. They were so helpful and patient with me. But they knew just what we needed.


04/2013
Wow! I worked with Samantha during the ordering process. This is my First Kitchen remodel and hopefully my last. Samantha was Great. Patient and really helped me get what I needed. I ordered the wrong cabinet, (thank goodness it was out of stock) when Samantha emailed me to tell me I realized the mistake, and She fixed it! She changed the order and had my order straitened up in no time. And all with the patience of a saint. I am so glad I chose RTA.
Cristi H.


04/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality cabinets at a price that we were willing to pay with some work on our part. Great customer service. Your designer was helpful, interested and all in all, great to work with. I sincerely appreciated her responsiveness and ideas. Way to go Sue Ackerman! Thanks very much!


03/2013
We simply wanted to say thank you for your amazing products! We just received our Vintage White cupboards and we are very impressed with their high quality, beauty, and ease of construction. You have been prompt and the delivery man was wonderful. Thanks! We will recommend you to anyone that we come across that is doing a remodel!
Jessica N.


03/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: We liked the look and price of the cabinets. Casey helped us with the design and made the experience easy.


03/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: No sales people to deal with, didn't have to visit showroom, Didn't have to leave the comfort of home to make the purchase.


03/2013
I recently purchased the Shaker Cabernet line for my kitchen and am very happy with the product, ease of assembly and installation, and most of all…the incredible savings. Thank you for making a dream kitchen come true. I’ll be back and am spreading the word.
Sgt. Jon B.


03/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: After visiting the box stores and some cabinet specialty stores the quotes were outrageous.. I'm a hands on guy and realized after visiting your website that I could get the quality cabinets that we wanted and save thousands by putting them together ourselves. I could not believe the savings.......we saved over $10,000...Thank you!!!!!!!!!!!!!!!!!


03/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I helped my cousin put his cabinets together and I liked the quality and the price definitely made my decision much easier!


03/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Price and good reviews on Angie's List


03/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I heard of you through HGTV and I also did some research into you company and I feel that I can
count on the quality and your reputation.


02/2013
Again, THANK YOU SO VERY MUCH! I've have been waiting to afford a new kitchen for so long and Your PRODUCT finally made it possible on such a limited budget! I cannot believe ANYONE would go to the "big box" stores!
Laura B.


02/2013
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Quality and price. I own a construction business and wanted to offer pre-finished cabinets (kitchen And Bathroom) that are high quality and reasonably priced. The on-line show room, free design team and the returnable samples were Gravy!


02/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Ease of selection, better prices, and assembled options with even good pricing. In addition, the design service which was quick and easy.


02/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I like the quick response from Kara Ackerman whom we worked with the kitchen design and all the emails back and forth with questions that we had during the deign period. I did email other places but the poor customer service I received from other places made me stay with the RTA Store. The pricing and the discounts along with the free design service plus the high quality of the kitchen cabinets justified this purchase.

I think Kara Ackerman deserves a raise!!!!!!!
She even answered my questions over the weekend. (:


02/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: HGTV mentioned they used your products. Compared quality and price of IKEA to RTA.


02/2013
Service was GREAT! Design specialist, Sue Ackerman, went above and beyond to help me create and bring to life my dream kitchen! Price, selections, and Quality was phenomenal.


02/2013
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: We looked at "brick & mortar" stores, NONE had solid wood/plywood cabinets for the price points that TheRTAStore had. We had ALL of our cabinets within one week from order placement, no "brick & mortar" store can match that!


02/2013
Thank you very much Tyler. TheRTAstore is the best and I enjoy sending everyone I know to your site.
Nancy & Frank K.


02/2013
...spoke to the awesome talented Rachel. She has is all squared now. The confusion is my fault. You guys rock!! She is sorting it out. Enjoy the weekend!!
Anthony D.


02/2013
Hi Samantha,
Thank-You for the phone call from Marie, from the beginning I have been impressed with your whole operation.

Janet B.


02/2013
Thank you so much Marie, I really appreciate you doing this for us, you guys are truly an amazing company.
Kirk P.


02/2013
I can’t wait to see them installed!!! You guys are terrific and the customer service is second to none.
Scott C.


02/2013
Everything went very smoothly! Kelsey was excellent in all phases; service, design, creativity and quick and thorough responses to all our many questions. We loved working with her!...Ease of working and making decisions from home. Everything we needed to see was right on our computer...After ordering we saw an ad on HGTV for The RTA Store. We felt certain we had a made a smart and good decision!


02/2013
I have been to a few cabinet places and when Sue Ackerman designed my home bar I was wowed! I was very impressed with the service.


02/2013
Ordered a sample door-quality is amazing! Very easy web site to navigate, prices were excellent.
- Robin M.


01/2013
Simply the price is right and the specs of the materials are the same as those for cabinets that cost 5 times these. I can spend some time putting the pieces together and save $10,000 any day...Big box stores are way too expensive for what you don't really get and specialty shops all throw the term "custom" around which adds 50% to the cost.


01/2013
Of all the different companies we spoke to, TheRTAStore was able to provide the best price for the best quality cabinets available.


01/2013
My design person (Kelsey) was superb and made the process very easy, professional, and allowed me to be very confident in the end product. Exceptionally fast and well done. She is an excellent representative of your company!!


01/2013
Quality of product was equal or better. Price was about half. I made my decision based on a call made to ask questions. The person who answered the phone was professional and very helpful. Immediate help from a designer.


01/2013
I was quite pleased with the professionalism and expertise of your designer, Kara Ackerman as well as the description and price of the cabinets.


01/2013
This is my 2nd kitchen using RTA, heard about put together cabinets on a diy program.
Grew up in a family of building custom cabinets, RTA has a very helpful staff ready when ever we have questions. Quality staff, euro design, and livable price.


01/2013
Best looking website, excellent customer service. Everyone was very quick to respond to any questions and help in any way.


01/2013
...just a thanks! I purchased cabinets from you a few weeks ago and wanted to thank you for a fantastic experience. I was worried about ordering cabinets online, but was so pleasantly surprised! I especially want to thank Sue Ackerman, who worked with me on the kitchen design. She did a great job, responded to messages promptly and worked through any issues that arose with incredible professionalism and speed. I couldn't have been happier with the process. We will definitely use your company again and will recommend you to our friends! Thanks again-
Julie H.


01/2013
The selection was great and the price was good. Quality also looks good from what I could see and from what I read online. The video of assembly also helped to ease my mind that we would be able to put the cabinets together without too much hassle.


01/2013
I am thrilled with the assistance of your designer Kelsey Bottari. Her commitment in developing and finalizing details in short time were outstanding. You have a gem. Keep her happy.


12/2012
We had GREAT service from your design team- Kelsey Bottari was amazing- she spent tons of time with me online to create a great design. We had an issue with a mistake in our order, and Samantha helped us so much to get it resolved and get our missing cabinets ordered, with a good deal on returning our mistaken cabinets. We are very impressed with our cabinets! Thank you!


12/2012
I purchased my bathroom cabinets from another RTA dealer and I had a complaint and mistakenly called and emailed your customer service. That is when Kelsey Bottari emailed/called me back and she was so nice and helpful. I decided at that moment I was going to have Kelsey design my kitchen.
I had such a pleasant experience! Not one complaint. Kelsey was very prompt when I had questions and prompt with her designs.


12/2012
Marie,

I received my shipment of cabinets last week. Needless to say, I am thrilled with them! They are beautiful!!

Order was received complete and undamaged. Truck driver even helped me unload them! Really nice man.

My husband and I assembled them. They do take a little adjusting and loosening some of the screws on the brackets

but they are very well made and go together very nicely.

I would recommend these cabinets to anyone! Beautiful product and I will probably be ordering more in the future.

Thanks to everyone involved in my ordering process. Your service is exceptional!

Karen V.


12/2012
[Email sent to Samantha in our shipping department]
Ohh my god you are the best! They are truly lucky to have you working for them.
Our cabinet won't be coming until next Friday. But I would love to send an email to your boss, he has to know how truly efficient and amazing you are. Im speechless.
Thank you so so much!
No words! Really
- Nina S.


11/2012
I must say that you have indeed done a Fabulous Job assisting me in the whole process of designing and procuring the cabinets. This is indeed a very good example of customer service.
I thank you and please let me know where I can write some feedback on the web and also an email to your boss (if you are not the owner) about the fantastic job.
Regards,
Benu


11/2012
Hi Kelsey,

You were more than helpful today and just wanted you to know it was much appreciated. Please feel free to show this to your boss as you went above and beyond the call of duty to work thru this with me. You and your company are great! and I will look forward to doing future business with you.

Sincerely,

Scott F.


11/2012
You're awesome Kara. Thanks for the patience. I called like 10 places and only about 3 or 4 took any time to work with me - Your service was the best. Fast, responsive to questions and thoughts, and the price is great too!. Hopefully my wife, SuzyQ, likes them... Thanks again. -Ben


11/2012
Hi Rachael,
Thank you for working with me this weekend and tonight as well. You were a big help. I started to write and send the email below but you beat me to it! That's great customer service!
Michael G.


11/2012
I love your store. I will send you pics of my kitchen no one believes they are rtas. Thank you for making life easy.
Mark H.


11/2012
Thank you! The kitchen is not finished yet, the plumber hopefully is coming this weekend for the sink, dishwasher & water lines for the fridge. I will be more than happy to send you a video. So far EVERYONE is loving the cabinets, even my granite guy. He is planning to do his kitchen, so I gave him your information.
-A. Todaro


11/2012
...we are just getting our kitchen done! We love the cabinets and you guys are the BEST!!
Shannon and Brian N.


10/2012
Sue was great! I have an unusual work and travel schedule and she was more than accommodating with the times she allowed me to call and discuss the design and details of my kitchen, laundry and bathroom. She was very patient and helpful. I would recommend both RTA Cabinets and sue to any of my friends and family.


10/2012
Just wanted to take a moment to let you all know how happy we are with our cabinet purchase from The RTA Store! We have renovated an entire kitchen and have been happy with the quality and service provided to us. We have also forwarded our compliments to countless friend and relative who may be coming your way soon!
Customer service was prompt and courteous.
Again, we highly recommend your company and thank you all !
Sincerely customers,
Mike and Donna B.


10/2012
Its been a pleasure to work with you and your company. We absolutely love our cabinets. You have made the process very bearable and stress free.
If you ever need a reference or pictures of our cabinets finished let us know.
Thank you,
Melody G.


09/2012
Thanks so much. You guys have been wonderful from the start. I was worried about ordering online but once I started working with Kelsey everything fell into place. She was great in helping me design and answered all my questions it seemed like before I even sent the email. You have also been great taking care of the replacements. We are going to be redoing our bathroom and also the basement. I will definitely be buying all those cabinets from you also.
Laurie P.


09/2012
Thank you so much for all of your help this week. Now I can see why you guys have such good reviews for customer service...It's so hard to believe that we've been working on this for so long with other general contractors, big box stores, etc. and we've been able to get so much done with you in a matter of days. Amazing!!!
Anyway, thank you again for everything and I will talk to you very soon.
Rachel H.


09/2012
...Sue was awesome in assisting me. She went far above what I would expect from any company, she answered my emails day and night and on the weekends. Awesome work. Samantha was great and quick with my transaction questions too. Real dedication to customer service is rare but this was a great experience so far.


09/2012
Thank You for being so patient and helpful!
Susan D


09/2012
It has been a pleasure working with you too! I cannot thank you enough for all of your help, support and patience through our kitchen planning process. There are a lot of decisions to be made and details to pay attention to when choosing cabinets and designing a kitchen. You were able to provide me with all the information I needed and gave me a variety of options to make the kitchen design work for our space.
I am so excited about our kitchen and will definitely send you before and after pictures!
Jennifer O.


08/2012
Thank you...RTA is awesome!!!
Renee F.


08/2012
By the way, from the research I have done, you folks have one of the best RTA kitchen websites all around!! Thank you so much for your help. Can't wait to hear back from you.
Laura G.


08/2012
Thank you, Kelsey. I was just telling my husband earlier that you really have a way of making people feel like they are your only customer. Meaning, that you have been there for me throughout this last week whenever I needed you, without hesitation. I have taken a leap of faith, seeing as how I have never made such a large online purchase before, especially with someone I've never even spoken to personally. I do feel comfortable though, and assuming that we can put all of this together with 3 small kids running around, I think it will be worth it. Thank you for making the first part of this journey a pleasant one. I only hope and pray that it will continue to go as smoothly from here on out. I will definitely send pictures once the project is complete. Of course your always welcome to come to the HUGE party we are going to have once it's all done, and see it for yourself. =)
Thanks again,
Rachel H.


07/2012
Marie,
The doors came in. I believe we are now complete. I want to thank
you again for the superior customer service from the entire company. I
would recommend you to anybody.
Terri A.


07/2012
Thank you for the follow up e-mail on how we are liking our cabinets. WE LOVE THEM!!! The quality is awesome! When people come over and we show them our new bathroom, they are impressed with how much we paid for them and how great they look. The dove tail, the soft closure and real wood cannot be beat!
I do need to send you pics b/c my husband worked so hard on the bathroom that I want to share his blood, sweat and tears with others. He did a fabulous job!
We do tell people about your company and tell them about the ease of dealing with youall, the product and how good it is and finally we brag about the finished product.
I'm glad to have found you searching the internet--it paid off!
Sincerely,
- Tricia P.


06/2012

I wanted to pass along a couple of before and after photos of my new kitchen.
The project was completed last fall using the TheRTAStore cabinets in Mahogany Maple.
I was extremely impressed with the quality of the cabinets and the service provided.
Shipment was fast and on time and the customer service through the entire process was fabulous.
I have already made numerous recommendations to others when I hear about kitchen projects and I won’t hesitate
to order cabinets from TheRTAStore in the future.
Thank You!
Bill J.


06/2012
Thank you very much--it has been such a pleasure to work with all I have been in contact with at theRTAstore!! I would highly recommend you to all and any.
- Terry A.


06/2012
Marie-
Cabinet just arrived and the doors are a great match. Thank you very much for all your help. You have been extremely helpful and courteous and it has been a pleasure to work with you. I am highly recommending you and your company to my friends. Look forward to my next purchase and again great job.
- Mark C.


06/2012
Marie,
Thank you very much for the new doors for my cabinets.
I appreciate it very much. It's rare nowadays that companies
take care of problems so efficiently.
Have a great day.
- Henry M.


06/2012
Sue-
There cannot be a better person in the world for customer service as you have been!! I have brother in law that is about to redo his cabinets and I told him to request you just in case-He is waiting to see how he likes mine-but I have highly recommended you!
Thank you so much-and I will let you know how it goes-and send you pics!
Thanks,
- Terri


06/2012
Kelsey, the new cabinets are in and look wonderful!! Thank you for all your help designing our kitchen!
- Laurie S.


05/2012
I just wanted to let you know about your employee Samantha. She was such a big help with me ordering my kitchen cabinets for an island I want in my kitchen. My husband ordered it first and got the order wrong,, so I wrote to Samantha and she immediately got back to me and fixed the error, cancelled that order, got me what I needed along with the proper molding, and back piece. She was just such a help to me, its hard sometimes to order things online, it gets confusing,,, she was an ANGEL!! My husband is a gm for a car dealership and he even said wow this girl is awesome, wish I could find people as dedicated as her! Please do something for this girl…. Sam your a sweetie! Again thank you so much for all of your help!
- Nancy Edwards


05/2012
My husband built houses for years so he has seen and used many top brands of cabinets. These cabinets from TheRTAStore far exceeded our expectations. Everyone that has seen them can't believe the quality of the product. I am a Store Mgr for national retailer and also must say the customer service has been amazing. Such a quick response and willingness to help!
- Kathy S.


05/2012
There is nothing else that could have been better. Kara, was the respresentative I spoke with and she was very professional and helpful.
- Latricia R.


05/2012
Everything was great, i made several changes throughout the process and kelsey was very helpful every step. thanks so much.
- James B.


05/2012
Kara provided great service in customer as well as product knowledge end.
- From St. Charles, MO


05/2012
Wow Kelsey this really looks awesome, we can see you have been listening and are very in tune with what we want.
Maurice M.


04/2012
Dawn was very professional and helpful. We have previously ordered cabinets for our bathroom and were very satisfied with the service and quality.
Thank you,
Rick M.


04/2012
Marie,
I got the replacement bracket. I can honestly say that I have never seen such good customer service as I have with you. Thank you for your help!
Jennifer R.


04/2012
Thank you, Kara! This is exactly the information that I needed.

I wanted to mention something. I work in customer service at a technical support center for dental software and digital xray equipment. The company I work for strives to be above and beyond in response times, pleasantness and doing everything we can for the customer. I have done this work for many years and I have very high standards when I am dealing with customer service from other companies. You by far have been one of the best I have dealt with in response times and finding information I need. It was less than 20 minutes after I sent my question in that I heard back from you and that is just outstanding when you are dealing with email.

Thank you for your assistance!
Misty F.


04/2012
I wanted to let you know that the cabinets got in yesterday, they are absolutely beautiful!
We put together two of them and we loved them!
I will send you pictures once the project is complete.
Eric L.


04/2012
Thank you again for making it so simple for us to order from your store.
Inessa B.


04/2012
Thank you very much for the drawing and all your help. The cabinets came today and are going to look good in my space!
Charles R.


04/2012
I am happy to report my large order from three weeks ago arrived promptly. I have had a very good experience with your company and will recommend them to friends of mine thinking of remodeling!
Jonathan R.


04/2012
Thank you for all your assistance. You have been wonderful to work with.
Dave F.


03/2012
Just wanted to thank you guy for the help. Also wanted to point out that the way my cabinets were protected during shipping w a s the best. Thanks again you guys for taking the time to make it right the first time.
Dawn G.


03/2012
Thank you for the great service
When I do my next kitchen remodel I will order from you.
Stephen V.G.


03/2012
I am a Product Design Engineer by profession and an amateur woodworker and I would like to let RTA know that I am very satisfied with the quality and workmanship on this cabinet. I was a little skeptical at purchasing kitchen cabinets from the internet so I purchased only the smallest cabinet that I will need for our kitchen remodel. I am going to place an order soon for the rest of my kitchen cabinets, I just have to finalize what I will need.
Lonnie F.


03/2012
Thank you again for all of your help and wonderful customer service.
As always a pleasure.
Jesse F.


03/2012
The cabinet was received this morning, less than four days after placing the order! Thank you for your prompt and courteous service.
I hope I won't have any more design changes but it is nice to know that you and your organization are there to help out. Doing business with The RTA Store has been a real pleasure!
Thank you.
Peter W.


03/2012
Excellent product and service; would not change anything with my first order and with customer care. Thank you for your help and time. We are going to recommend our family and friends to buy from RTA. In fact my sister is going to redo her kitchen and I have already referred her to RTA.
Rhoda B.


03/2012
You are the bomb!!! Thanks
Sandy N.


03/2012
We just finished unwrapping the cabinets that were delivered on Saturday and they are all perfect!...I cannot thank you enough for making this experience smooth and effortless. Even the delivery was wonderful. Beautiful cabinets and great service, I could not have asked for more!
Have a great day and thank you!
Gretchen V.


03/2012
We absolutely love the cabinets and have and will continue to recommend your company to family and friends.
Tammy & Brian M.


03/2012
I'm very impressed with your detail and follow through. You've done in one day what I have waited over 2 weeks to get done with one of the box stores... You're awesome!
Dick L.


03/2012
Thank you for the renderings..I'm amazed at this company's efficiency..Ive looked over the drawings and i love what I see so far...Thanks again for such quick service..the other online companies don't compare..Its taken weeks for answers sometimes..


03/2012
I have to say that first impressions are very good with your company, as your sample door arrived very quickly!
Jon R.


03/2012
Thank you so much for all your help. You do great work!
Larry L.


02/2012
Marie,
These cabinets are alot better than me and my wife had hoped. RTA has done a great job in a detailed listing, answering questions and very fast shipping.
Rich & Tracy B.


02/2012
Marie,
Thank you so much for expediting the shipment of order 7724. I was told your customer service was good but you and your team are beyond that. You guys are great!
Christopher M.


02/2012
I was scanning through all of the great reviews of your company online and was pleased with what they had to say. I will have to say that I have been very impressed with the quick responses to our inquiry and if the cabinets share the same quality as that of the service, we will definitely be looking forward to this project and future ones as well.
Bill G.


02/2012
Thanks again Samantha!! Great customer service..again!!
Jaci W.


02/2012
Thank you for your speedy response. The customer service I have received so far has been second to none.
Mario M.


02/2012
You did an awesome job with the plans, way better than the others we've dealt with. :)
Nashira T.


02/2012
Thank you for for your time and effort. We greatly appreciate it. Being in the military it is nice to have good service.
Justin P.


02/2012
Thank you Marie; I appreciate your customer service. It's probably the best I've experienced in a long time.
Cindy D.


01/2012
Kelsey, you have been quick, patient, knowledgeable, and friendly to work with. Thank You. This online design experience buying cabinetry has been easy and fun.
Kelly H.


01/2012
Excellent! Thank you for your great customer service, Marie!
Crystal P.


01/2012
...thanks again- you have been great! Customer service is fantastic. I don't plan on doing my kitchen again for the next 20 years but I will recommend RTA to anyone. I'm a Chicago fireman, I'll definately mention it to everyone at the coffee table.
Riki K


01/2012
Hi Kelsey, just wanted to say THANKS:) for all your help, now the work starts I hope these cabinets are as easy as that to put together and install, let the fun begin!!!
James B.


01/2012
Rachael,
...I am very happy to think that I will be able to order a kitchen through your company. I just bought the house, so after getting it cleaned up I didn’t spend much time in planning the kitchen. I may not have time to put the new kitchen in before I rent it out for the summer. So thanks again for all your help and I’ll be back in touch. You did a great job!
Rebecca R.


01/2012
Thanks so much for the information! We love our cabinets and are showing everyone! You have truly been an amazing help with everything! Thanks again
Kathy S.


01/2012
You have been terrific! We are extremely happy with our kitchen redo. The cabinets are beautiful.
Scott K.


01/2012
Hi Marie,
Thanks so much. We're very happy with the cabinets and will recommend TheRTAStore.com to others.
Chuck J.


01/2012
Marie,
I just received the panel.
Thanks for being very prompt.
I buy rental properties. I'll be buying kitchen/bath stuff from your website. Great customer service!
Sanjay W.


01/2012
Thank you very much, I got the piece and finally I see it complete. Thank you, loved your service.
Damiris M.


01/2012
Marie,
The door arrived today, the other cabinet arrived yesterday. I just want to say that the RTA Store has been incredible to work with. Your products are of very high quality, your service is the best and your people are so helpful. I have recommended you to several friends and coworkers.
Thank you again for your service.
Scott K.


01/2012
Thank you for the professional follow-up I find that very impressive...
Robert C.


01/2012
I would like to compliment you. I had a great experience with your company. I worked primarily with Samantha Rougeux. She was so responsive! Every email to her was answered in short order. One of my cabinets was backordered and after 4 months I was not sure she would even remember who I was...but she sure did!
Marie Bai did a great job as well letting me know that my cabinet was on the way. I did not work as closely with her, but she sent emails letting me know where my cabinet was and when to expect it.
Thanks! I will recommend your company!
Brenda T.


01/2012
Thanks for your quick response and your assistance. You guys are great to work with.
Tom S.
 


01/2012
Very pleased with the look and quality of my kitchen cabinets I would not hesitate to purchase from you in the future.
My friends and family were also impressed and I would recommend you to them.
John R.


01/2012
Thanks so much Marie! I figured as much. The cabinets and countertop are in, it looks amazing! I am so happy with the quality of the cabinets. Everyone is so impressed with our new kitchen, they can't believe it when I tell them that it wasn't custom. I will send you guys a picture once the pendant lights are hung. Thank you so much for all of your help and thank all of the girls as well.
Happy New Year!
Alexa Y.


12/2011
Excellent. You guys are the best.
I will do all I can to return the favor by spreading the word about theRTAstore and will definitely be in contact the next time I have a similar project.
Thank you again!
-Antonio D.M.


12/2011
Thank you and we love our cabinets. We tell everybody about how impressed we are with your company and products. We will send pictures when it is complete.

Thanks again,

-Kathy G.


12/2011
Outstanding......
Thank you very much for seeing this through. Be looking for an excellent review of you and your company.
Anyone can handle a transaction that goes smoothly, but the way one handles a rough transaction makes for a great employee/company.

-Karen J.


12/2011
Samantha, I am happy to tell you that we finally got it all done and it looks fantastic. Our praise about Company are always given when we tell our story of a new kitchen…

Thank you so much for making it possible for us to have great new cabinets. Your tireless kindness to get us to the finish have left us with a sweet taste which is rare these days. Our hats off to you Samantha, Tyler and even Marie for going above and beyond, to make our experience a good one. THANK YOU FROM THE BOTTOM OF OUR HEARTS for being honest and forthright, not one time did you guys make me feel like I was not the most important client you have.  Thanks again for a great adventure in shopping for our kitchen.

-Mark & Anneliese D


12/2011
Wow, your customer service is superb! Thank you so much and I hope I didn’t cause too many headaches…but again thank you for your understanding.

-Mercy M.


12/2011
I love your cabinets, I ordered a few and will be getting more.
-Russell W.


12/2011
Thank you very much for your prompt attention to the matter. We are VERY pleased with the quality of the cabinets and the service! We have already recommended your company to several people, including 2 families who are doing kitchen remodels of their own.
- Lori L.


12/2011
If the cabinets are as good as the customer service we have received we will be very happy people!
Have a great day!
Amy K.


12/2011
In researching various RTA providers, I found your business to have a diverse model line that should appeal to most folks. I believe the construction specifications of your products appear to be excellent and the products' options appear to allow for most installation designs. I appreciate your helpfulness and quick response to my inquiries and I am comforted in making a decision by your BBB rating.
Best Regards
Wayne H, Tucson, AZ


11/2011
I really appreciate your attention to my concerns. We are very happy with the cabinets. They are beautiful and look great! And you attention to customer satisfaction has been wonderful.
Thank you for your help.
Christine M.


11/2011
Samantha, thanks for everything you've done for me. I really appreciate.

And Kelsey also helped me a lot.
To tell the truth, I send questions to some company, but some of them never answered, some of them just send me a stereotyped answer.
But Kelsey was totally different, she has consideration, is honest and trustworthy. So I decided to purchase from your company.
First of all, I've read the testimonials on your web, I suspected it might be exaggerated advertisement. But it was NOT! You all was so kind. Even though my English is not good and also I don't have much knowledge about kitchen cabinets. I've never been treated as you do to buy something.
Thank you to all of you, I would have my ideal kitchen!
I can't wait to have them!
Take care.
Yuka S.


11/2011
Marie,
Once again I would like to thank you for your help. This is the first time I have ordered from the RTA store and I must say the customer service I received has been exceptional. I can't thank you enough.
Thank You,
Maria G.


11/2011
I wanted to express a sincere thank you for ALL of your help, professionalism and most of all, PATIENCE. You have been extremely patient in helping me to not only design the kitchen, but to also understand the nuances of how everything operates. I know you said you don't work on commission but I truly hope that you will make sure that this e-mail finds it's way to whomever it is that runs your company so that they can see that they, and you, are doing it right. There are still people out here that would gladly pass up free assembly for the same product, to get the customer service that I received from you. I am confident that my family will be extremely happy with the product and that I made the right choice sticking with you guys. I am looking forward to passing on the before and after pictures. There is still a corner of the kitchen that I plan to build a bar area in, but I want to wait and see how the space works out after all of the other cabinets are in, before I confirm a design for that. Once I get there I will be contacting you again (so you may want to prepare for this:)) to order the cabinets I will use there.
Thank you again for everything.
Sean G.


11/2011
Rachael
I would love to have you see the finished product! As usually people have me working on high end kitchens, I am particularly proud of this one as far as what can be done to meet the clients special need challenges, and giving them a dream kitchen at a very affordable price (but it will NOT look the least bit budget oriented).
Since this is an open plan waterfront craftsman styled house, it is an expensive project with many cost overruns, so I am so ecstatic that we can accomplish a dramatic, functional design with cabinets that will look expensive, are well made, and saved a bundle!...
Thank you for all your help!
Best Regards,
Colin C.


11/2011
Hi - I bought kitchen cabinets from you last summer, when my husband and I needed to update my condo's 1970's kitchen on a budget. I was really pleased with the look of the cabinets, and with how much money we saved by doing it ourselves.
However, I didn't fully appreciate your product until we started shopping for a house this past spring. We've looked at a lot of houses with updated kitchens. And while many of them look nice at first glance, the quality of the cabinets pales in comparison to yours upon closer inspection. We see a lot of particle board, non-adjustable shelves, sagging/crooked cabinet doors, and finishes that don't appear to be very durable. Meanwhile, my condo cabinets look good and are holding up great. Now, as we continue to shop for a house, I'm actually looking for a house with a kitchen in need of updating, so I can put your cabinets in it, rather than settling for some "flipper's" cheap cabinets....
Again, I'm quite happy with your product, and I hope to do business with you again!

-Vanessa L.


11/2011
We LOVE The RTA Store!!!!
Everyone is soooo impressed with the cabinets & the work we've done so far!
A huge THANK YOU to everyone at The RTA Store!
Best regards,
Sharon & Doug P.


11/2011
Dear Samantha
Received cabinets Friday morning, everything was in great condition. Just want to say "Thanks for Eveything".It has been a real pleasure working with you and your staff. I will recommend your cabinets to my friends. Again Thanks again
Roger & Donna A.


11/2011
Hi Kelsey,
Thanks for the fast reply. You have answered my question.
I just want to say that you folks at the theRTAstore are very good at answering a customers questions. When I do order my cabinets ,they will be from theRTAstore ,because of people like you and Marie,and Rachel Payton,good people.
Thanks, Mike L.


11/2011
All done. Now, what time you coming to help assemble and install?
Seriously, this was a painless experience thanks to your help. I really appreciate it.


10/2011
Excellent...thank you Samantha!! AMAZING customer service as always!!
Thanks again,
Josh B. :)


10/2011
Thank you Thank you, I'm a happy camper.
Mike L.


10/2011
We just received our new kitchen cabinets and we are so happy. They are beautiful, the finish is perfect, just the color we wanted. The delivery company was great, they unloaded the boxes for us and put them just were we wanted them. As soon as the kitchen is completed we'll send a photo.
Thank You, the quality of the products you sell is amazing for the price, we would recommend your products to anyone.
Sincerely
To Very Happy Customers
Jim and Pat R.


10/2011
WOW...I LOVE IT Kelsey , I am sitting here crying I am so excited..You
can't possibly understand how much we have been through to finally get
cabinets. We have been through so much and to finally have them almost
here is so wonderful. ...we are truly so thankful
that we found you all and are so ready to do business with you all.
Thank you so much. - The Smiths


10/2011
....thertastore has been awesome to work with!!! - Megan


10/2011
Hi Samantha, I can't say enough about you guys!!!Everyone was great and you have a great product, too. I got fantastic customer service and always got my questions answered. I am still working on the finished product , we are already getting rave reviews...Any way, Thanks for all your help and continued support. - Tracy C. ( PS your website is great and easy to use , the pictures of the cabinets are helpful and made doing it myself very simple)


09/2011
Thanks for all the help along the way!! We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way...Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of. I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.


09/2011
Marie,
I am a little late on this but i just wanted to say thank you! we finally have the cabinets in and i love them and am sorry that i waited so long to order them. i may need to order a cabinet for a sink to match....i just wanted you to know that i really appreciated all your help and i am a very satisfied customer!! Thanks! - Sarah K


09/2011
Hi Just a quick not to let you know that the cabinets arrived on time and to be honest for the price much better than I expected. I was not expecting the bodies of the cabinets to be ply wood.

They fitted together perfectly and quickly. These are amongst the best cabinets I have fitted.
Thank you for an excellent well priced product.
My regards,
Clive C.


09/2011
Hi Samantha,
So I finally got the crown down, which means the kitchen is complete. Thanks for all the help along the way!! We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way.
I took some pictures of the finished kitchen and the little custom things I did and wanted to pass them along to you. I took a close up shot of the crown and the light rail. I used a stainable filler at the joints and in the nail holes, then stained it with the stain I had the Sherwin Williams guy mix for me. I also wanted to show you my handy filler cabinet next to the sink. I had about 5" of space that I didn't want to waste so I put a shelf bottom in it and put hinges on the filler to make it a little cabinet. When it's closed you can't even tell it's not just a regular filler. The 3" wide fridge panel was a little too wide, so I cut about an inch off of it to give the fridge a little extra room, then stained it and put it up. The garbage slideout I bought from you was OK, but we had to open the door, then pull the garbage out by hand every time we wanted to throw something out. It was a little inconvenient. I took that out and bought a Rev-A-Shelf double pullout and installed that instead. Now it is mounted on the door so we just pull the handle on the door and both trash cans come out. We use one for garbage and one for recyclables. It cost us an extra $130 but we like it a lot.
I am also sending you a couple before pictures as well, notice where the sink and windows used to be, that was probably the toughest part of the remodel.
That is pretty much it. If you want any other pictures just ask and I can take them. And if any of your customers have any problems I can probably advise them, I feel like a pro after doing this whole job my self. Just email me if you need anything.
Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of. I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.


09/2011
I am so happy that your company stands behind the quality of their products and is willing to correct a construction flaw long after our initial order was delivered. We are so slow in assembling our cabinets that we thought there would be no alternatives other than accept the imperfection. Thank you for being so consumer friendly. - Cathy B.


09/2011
Thanks so much Casey. So far, you're doing a tremendous job and I couldn't ask for anything better. I really appreciate your commitment to customer service! - Yolch


09/2011
Hi Samantha,
Don't know if you remember me or not, I purchased my cabinets a little of a year ago and still to this day I look at my kitchen and I absolutely love it!! Cabinets are great, haven't had any problems with them. Thanks again for the excellent customer service and your patience. I tell people about your company any chance I get. Well take care wish you son a Happy Birthday, if I remember correct he should be having a birthday soon.
Thanks again - Tina C.


09/2011
Thank you very much! this is one of the reasons why i think your customer service is excellent. I am sending a few more pics of the kitchen, even though you're probably getting sick of it by now. tx, - Chris C.


09/2011
Hi,
It was actually a great experience. I had no problems we got exactly what we were looking for. We are in the process of saving to buy more and do our garage.. - Amy I.


08/2011
You made our experience PERFECT, you returned calls and helped us find sizes...your customer service is PERFECT!!
I grew up in 100 year old business of making and installing custom cabinets clear back to my Great Grandfather who came from Holland, my Grandfather and Father. My Dad was impressed and found getting answers to specific questions very helpful to place a successful order. He is getting older (73) and would rather have ordered the cabinets already constructed. Yet still it gave me a final chance to work with him building.
Thank You, - Laurel R.


08/2011
Our cabinets are for our bathroom area. Your service was great. Marie helped out when we had a damaged item on receipt of our order. Your product line is great for do it yourselfers like my husband and myself. We just assembled the cabinets yesterday and will begin the demo today. I will send before and after pics when complete. - Pete C.


08/2011
This was my first order with Casey Ackerman and I appreciated his level of professionalism. He made the ordering process smooth and seam less. I look forward to buying more cabinets in the near future...Overall I am really happy, especially with the customer service. - Jeremiah B.


08/2011
Everything came in good shape and in every way they were just as promised. We couldn't have been more surprised at the ease the cabinets' assembly process. We assumed we'd need some rubber mallets to "coax" things into place, but the design is well thought out and it took much less time than we had expected.

The boxes themselves appeared to us to be a better quality than a new replacement cabinet recently ordered for our mother's home from the best custom shop here in our area.

A friend whose work is resurfacing and refinishing existing kitchen cabinets was extremely impressed with the quality and price of these cabinets. They look wonderful in our kitchen and we couldn't be more pleased. In fact, we are on our second order now that our new appliances are in place and will also be installing them in the laundry rooml, because at these prices, we can afford to do so. - Helen M.


08/2011
I first used RTA on a project that the budget was limited and I had to find a cost affective way to install a new kitchen in a house that our Church owned. I found your website and read the specifications of the product and really liked the price so I thought I would try it. I was extremely happy with the product. The real 1/2" plywood sides are incredible as well as the solid dove tail drawers and cabinet fronts.

I just recently received another Kitchen job due the cost affective product that RTA handles. I showed them the other completed kitchen done with RTA's and they loved it. Thank you for the product and I will continue to use it as well as tell people about it. Thank you! - Greg P


08/2011
Customer services are responsive. Products arrived in original condition. Good value for money!


07/2011
I was very pleased with the quality of the cabinets. Your customer service staff was very responsive and helpful. - Joanie H.


07/2011
Your staff was very good. Samantha Rougeux and Marie Bai were both very professional and helpful. I ordered around 25 cabinets in all and only had 1 side panel that was damaged. Pretty good! Samantha helped me when I made an ordering mistake and took care of it promptly. I tell everyone about you and the quality of cabinets that I got for an incredible price. People see my kitchen and can not believe it. THANKS!!


07/2011
My husband and I were very pleased overall. Our sales rep, Samantha, was very helpful and quick to respond to our questions and needs. The product is beautiful - definite value for the cost. We love sitting in our new kitchen and are enjoying hosting family and friends. I even enjoy doing dishes now :).


07/2011
I think all the staff were wonderful and very prompt in respose to everything. They rendered drawings of what my kitchen could look like for the designs...and even imput several options I didn't think of....like extra storage, which is a plus in any kitchen!


07/2011
The products were a great value.


07/2011
Great job!


07/2011
My experience with your company was a very positive experience. From the first moment that I discovered your site I was very impressed both with the ease of navigation and the quick response by telephone. I have recommended your company to others. The cabinets are a high quality and should remain attractive for some time. I have a very small kitchen but the new cabinets with a granite counter top make my kitchen look fabulous - like a dream kitchen.

Keep up the good work!!! - Donna K.


07/2011
Kelsey was great to work with and if she didn't know an answer to my question she would contact her cabinet sales rep. I was also impressed with the timely manner in which Kelsey responded to my e-mails. - Jessica W.


06/2011
Tech support fast and very helpful.


06/2011
Our RTA cabinets came as described, high quality, and easy to assemble.

I have never ordered anything on line before ( I'm a late computer bloomer) I got a bit crazy and placed an order for my whole kitchen! It was so easy and when I had questions I got on the live chat and had an answer within minutes! A few weeks later when my cabinets arrived I got a piece of molding that had been damaged during shipping, I notified you guys and I received a new piece only a couple days later...no hassle, no problems...just great people, a fantastic product and super customer service. My kitchen looks unbelievable...and I spent a fraction of what it would have cost from a big box store..(I thought at first I would keep it a secret that I got these cabinets online and that I put them together myself, but they are so great I'm telling everyone who sees them and they can't believe it)Thanks for everything, you guys are the best. - Tracy C.


06/2011
After carefully planning our layout,we got into various websites,checked prices,designs etc and finally decided on the RTA store.

We received our maple kitchen cabinets promptly and all the packages were in good condition.
Assembly was very easy but, what really caught our eyes was the quality of your product; great finish,no warps or scratches.

Our kitchen looks really nice and we would recommend your product without hesitation!

Thanks, - VMJ


06/2011
YOU GUYS ARE ALWAYS GREAT!

Your design team was AWESOME! I worked with Kelsey to design my kitchen based on several options and she came up with a design that not only works in the space i have, but also complements my lifestyle. Excellent job. Thank you.


05/2011
Superb!


05/2011
I love the work you guys have done on your website! good work!


05/2011
I purchased 9 cabinets from the RTA store. The sales staff was extremlly helpful. I forgot to add my coupon with the order and they credited to me the next day when I e-mailed them. The cabinets arrived 7 days after I placed the order. The truck driver took both pallets off the truck and roll them into my garage. All the cabinets were in good shape and easy to assembly. I priced 9 cabinets at Lowes and Home Depot and these were less than half the price.


05/2011
After pricing cabinets locally, we web shopped and came across theRTAstore. Wow....what a difference. RTA Cabinets saved us over $6,000.00. The staff at the The RTA store went beyond expectations. Once the cabinets arrived, assembly was easy and straight forward. I spent 20 minute average assembling each. I have already and will continue to recommend your cabinets.


05/2011
Very happy with our purchase. We love the cabinets and they look great. Super easy to assemble. Very happy!


05/2011
Cabinets are of excellent quality and shipment received in good condition and on time.


05/2011
I love the cabinets! They have exceeded my expectations and I look forward to installing them in my house.


05/2011
My wife and I own and operate a private investigation company, we are not in the remodeling business. We were able to do all of kitchen remodeling ourselves by using you cabinets and granite tile. It came out looking so good that we are about to complete our daughter's kitchen and have a friend waiting in line to start on his. We recommend you cabinets to all our friends and clients'. - Casteela Agency


04/2011
I love the maple cabinets with the chestnut stain . They are beautiful.


04/2011
I think your website is great!


04/2011
My saleswomen Kelsey was the best. She was very patient, answered all my questions and very willing to work with me even when i wanted my kitchen design redone. I had some pieces missing from my order Kelsey helped to make sure the pieces were located and shipped out with my order, which I received in 3 days.


04/2011
Great job and really good quality cabs at great prices!


04/2011
Everyone that I talked to or emailed was very helpful. Everything was taken care of in a timely manner. Very easy to do business with!


04/2011
Excellent, wonderful job! Love to visit the site everyday to see what's new!!!


04/2011
Bravo!


03/2011
Great customer care & very happy with cabinets.


03/2011
I was very pleased with my cabinets, and they were easy to assemble. I've told several people about them and highly recommend The RTA Store. - Roger B.


03/2011
Found the opportunity to purchase a sample door and your free 3D design service extremely helpful in planning and visualizing our kitchen before making the investment. - Rich D.


03/2011
I was doing a major kitchen rehab and the folks at customer service did an awesome job at answering my many questions. Thanks to their responsiveness, I didn't order any extraneous material. RTA saved me half off the big box store custom order and I feel the quality is just as good. - Dan P.


03/2011
I was completely happy with everything from start to finish. I bought cabinets for my kitchen and for my large utility room and it made my house worth a lot more. I am now selling the house and will buy more cabinets in the near future. thanks again. - Steve


03/2011
We appreciate the extreme level of help from each one at your company, especially Samantha, Tyler and Marie. THANK YOU very much, we now have a kitchen that is a dream and at a fraction of the cost from the stores here at home. It was a long process, but with the finished project being worth all the effort. You have saved us so much money and we thank you. Our Thanks to you is to inform everyone about your business.

Thank you,
Mark & Anneliese D.


03/2011
Great Job! I needed the cabinets quickly. they shipped in 5 days and arrived well packed and no damage. - David C.


03/2011
You are great to work with!


03/2011
We were referred to you guys through a friend and you have exceeded our expectations. The service was great and when I e-mailed questions the response was quick and helpful. We love our mocha maple cabinets. The quality and price cannot be beat. - Dawn


03/2011
It was a fairly easy and enjoyable experience!


02/2011
To Maria, Kelsey, Samantha and the whole "TheRTAStore" team. Thank you, thank you for my 100% satisfaction in the whole process from answering planning detail questions to delivery and aftermarket advice and help. After the first 1 or 2 cabinets the assembly became routine and easy.
As a Canadian customer I say to all customers from Canada. The whole process from shipping to customs clearance and delivery went extremely smooth.
Standard cabinet replacement in Canada is very costly and I figure by ordering from "TheRTAStore" we saved more than $10,000 even after 10% duty, 6% exchange rate and taxes. In part this was because shipping costs were very reasonable.
Keep treating your customers as I was treated and you will do well in the future.
Thanks again. - Lorne Martin


02/2011
My experience was great. The cabinets are beautiful and I cannot believe how much more storage space we have. They went together quickly and easily and we have recommended you to friends and family.


02/2011
Great job! Will be back!


02/2011
I was able to find everything that i was looking for. Your site is well organized, nice colors and format. I would highly recommend it to all friends.


02/2011
The evening time phone bank operators were wonderful! I wanted a corner sink cabinet and they quickly told me exactly which model had what I needed.


02/2011
I was extremely happy, kept their word on discount, was here and complete, excellent correspondence. Would use again, People that saw the cabinets could not believe the look for the little cost.


02/2011
Easy to use, great prices, clear and accurate measurements and descriptions. - Megan M.


01/2011
Beautiful cabinets at an amazing price. Very good quality cabinets at an amazing low price. They are beautiful inside and out. The box stores have nothing on their products.


01/2011
I will be placing my order today. I just wanted to thank you for everything you have done and wanted to say that you are one of the best people I have ever dealt with.
Thank you very much!

Dustin W.


01/2011
Thanks Samantha,
You people are the best. I certainly recommend this company. -John


01/2011
Thank you. By the way we did get on of the cabinets in and assembled it. All we can say is my god are they nice. Thanks. - John G.


01/2011
Thank you very much for everything! You have made this experience very enjoyable and I will be doing business with The RTA Store again. - Candice H.


12/2010
Hello Marie, I received the cabinets today and I am simply thrilled at how beautiful they are! The quality is superior and the color is perfect! I have not gone through all of the boxes yet, but I couldn't resist pulling a cabinet drawer out to take a peek. You have definitely exceeded my expectations with quality, service and extremely fast shipping! I am so happy that I found your store. I will let anyone that I know who is looking for cabinets to check you out. Thank You - Lori A.


12/2010
I think that the new images look great! Thanks for your help Kelsey, this free design service makes me feel more secure about ordering the right cabinets! - David P.


12/2010
Hello Marie, I have received the cabinets and they look great. I just wanted to let you know they were very easy to put together which I did not expect. Thanks again for a great product at an affordable price. - Maritza B.


11/2010
Dear Marie, You have been more than helpful. I appreciate all the time and effort you took to help me out. I am very satisfied with the looks and function of the cabinets and the service you provided. I will definitely use your company again and will also spread the word to others about TheRTAstore.com. Thank you again -Steve M.


11/2010
I just wanted to let you know that Rachael has been such a wonderful person to work with. She is knowledgeable, patient, pleasant, and prompt with replies to my many inquiries. - the Abbatte family


11/2010
Hey, Sam. I wanted to thank you for expediting the order AND sending it by FedEx. I really appreciate you taking the extra step to make sure that I received my order as quickly as possible!. I will certainly be ordering my cabinets from you on our next project!! Thanks again! - Todd R.


11/2010
I have been a builder for 25 years. So needless to say I was a little bit hesitant to order my kitchen cabinets off some "website". Then after doing some serious homework I found thertastore.com. With free shipping and a lowest price guarantee, they cant be beat! (trust me I have tried). The shipping was fast and customer service was great! Kara was very helpful. I will definitely use them again.. and again!! - Peter T.


10/2010
I have now received everything I ordered. Your impeccable attention to detail in this matter has stunned me leaving me extremely impressed with The RTA Store. Every time I had a slight worry you put my mind at ease. Receiving this type of customer service ensured the continuation of my business with my next order coming shortly. - Kipp S.


10/2010
Kelsey - We just wanted to take a quick second to thank you sincerely for all the time and energy you put into helping us with our kitchen. We placed the order and are looking forward to receiving the cabinets to build our kitchen. We certainly could not have come this far without your guidance and assistance. Thank you again for your patience and attention to our needs. It was very nice to put a voice to your name today!!!! We'll send you photos of the completed project for you portfolio. Be well and enjoy the rest of your summer. - Michele and Michael L.


10/2010
Hello Samantha, I received my cabinets and I absolutely love them. They are beautiful and we already assembled them last night. I am very impressed with the quality and the finish. - Lori A.


10/2010
Samantha, Thank you for the update and the information provided in this email. Very nice of you to keep me, the customer, informed and to guide me without just pointing me to some web page. This is most helpful and a very nice touch that is rarely seen now days in business. This shows me that the company is committed to customer service. I like that and will remember this should others ask me about ordering RTA cabinets. Thanks - Steve F.


10/2010
Thanks! I want you to know that you have been wonderful though this whole experience and we love the cabinets! Getting ready to order more for the pantry! Thanks for everything! - Christina T.


09/2010
-PS thanks for the drawings I received a contract on the house with that help!! - Ryan W.


09/2010
Rachael, Thank you for contacting me outside your regular working hours. I hope your employer appreciates your dedication. Mike L.


09/2010
And by the way, you and your companies customer service is unbelievable. I've never received such quick responses from a company in my life. Samantha and Kelsey have been wonderful to work with. Thank you. - Greg G.


08/2010
Thank you very much. It is a pleasure doing business with you and hope to buy more in the near future. I have recommended your company to several of my friends who are in the market for new cabinets. - Bob P.


08/2010
Kelsey was amazing to work with. Very responsive and one of the best online/email sales experiences I have had with a company. :-) - Dan R.


07/2010
I received the cabinets and they are wonderful! They were the easiest things to assemble! No one will be able to tell that we saved so much money and put them together ourselves. - Ellen C.


07/2010
Just wanted to say thanks for your excellent service and quality cabinets. We couldn't be happier. - Lou Z.


07/2010
The quality is really great and I will definitely keep The RTA Store in mind for future projects! - Suzanne N.


06/2010
Thank you, Thank you, Thank you.......... Samantha you were a pleasure to work with. Wish everyone gave such phenomenal customer service as you! - Jowana R.


06/2010
Samantha - Thanks for your answer your awesome! - Rick M.


05/2010
Samantha, Thank you for walking me through this. I am going with the beautiful Marquis Cinnamon, It is everything you said it was. Your knowledgeable insight and pictures of your kitchen really helped me a lot in making my decision. - Jowana R.


05/2010
Excellent e-mail communications at each step. Very fast customer service for shipping damage. I was so impressed I wrote to thank customer service. - John D.


05/2010
I placed an order with your company despite that a competitor offered me an additional 10% discount. I really liked your business style and a prompt response. Hopefully all items will come in order and you will gain one more satisfied customer! - Boris N.


05/2010
Samantha was amazingly helpful and supportive. I would definitely recommend your cabinets for anyone looking for an inexpensive - quick fix. - Kathy C.


04/2010
The website was easy to use and ordering was a breeze. The cabinets arrived promptly, was easy to assemble and for the price the quality could not be beat. - James M.


04/2010
Great quality cabinets! I have been building cabinets and custom woodworking all my life and these are as good as I would have made in my own shop! - Daniel L.


04/2010
Your products are beautiful. I got three estimates from cabinet installers and asked for basic cabinets with not much detail. All three estimates were higher for products with far less quality than yours. When I decide to buy cabinets it will definitely be from The RTA Store. - Kevin L.


03/2010
I appreciate your quick response and have already received the replacement panel. The RTA Store gets an A+. - John D.


03/2010
A special thank you to Samantha at the RTA store. She was the best customer sales rep ever, was very responsive and a true professional. I look forward to ordering from the RTA store in the future. - Jowana R.


02/2010
Thank you for your great customer service. I will recommend to others - Mark S.


02/2010
Thanks for your great customer service! - Kathy C.


02/2010
THANKS A MILLION FOR YOUR HELP!! - Kathy C.


01/2010
Hi Samantha! Great news - UPS will be delivering the cabinets tomorrow (9-12). Amazing. I am very excited to get them to my home and continue with the renovation. Thanks for all your help and your patience as well. I was a bit of a bother because of my excitement and I thank you for your great customer service! I too work in a customer service type of position and I know how annoying some people can be. Hope I wasn't the worst of the pests you've had to deal with. When the kitchen is finished I'll send you photos. Thanks again!!! -Kathy C.


01/2010
Thanks Samantha. It is truly a pleasure working with you and your company and I will definitely recommend you to all of my friends and associates. - Kathy C.


01/2010
I appreciate your prompt response and the discounts you are offering. - Natalia B.


01/2010
All I can say is wow that was fast. - Brian G.


12/2009
I love it I just finished putting it together thank you. - Kyle M.


12/2009
Thank you very much for following up with my purchase and keeping me informed. - Tammy K.


11/2009
Thanks so much! We are both very happy! - Deena R.


11/2009
Thanks again for all your help and speedy deliveries! - Carl G.


10/2009
I found out about RTA while searching Craigslist for kitchen cabinets. I ordered samples of the cabinet doors that I was considering and was very impressed with the quality of the doors. Then I ordered just the wall cabinets, as I would prefer to do my kitchen in two parts. The cabinets arrived quickly and the assembly was as simple as it could be. I put four cabinets together in thirty to forty minutes. The cabinets are a very high quality and I am pleased with the product. I will be ordering the base cabinets after the first of the year. Thank you RTA for delivering what you promised. - Donna K.

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  • 2013-11-11 09:23:07
    3I really appreciate the RTA Store’s support and ease of business. Earlier this year we went with another online RTA store and placed an order. It took several months of fighting, talking with the BBB, and meeting with our bank to get our funds back from what turned out to be a fraudulent company. It was a nightmare and nearly turned to full Legal proceedings, so needless to say, this has been a great experience!
  • 2013-11-11 09:27:37
    I'd just like to take a moment to let you know how much I appreciated all the help you provided through the process. This was a HUGE project for two do it yourselfers. You made everything go smooth from design assistance to ordering to delivery in flawless AWESOME customer assistance. Your product truly is exceptional and i was quite worried doing something like this online. I PUT all cabinets together myself in one day. My husband and I DID all the work ourselves completely moving our kitchen to a totally dif. room. The wood quality and beauty of these cabinets have everyone that has seen them in awe and are in shock when we tell them that we did this ENTIRE project for under 7500.00. We could not have even gotten particle board cabinets from Home Depot for that price then alone reconstruct and build a whole new kitchen. I cannot say enough to show my gratitude. I never would have thought in my wildest dreams that a NEW KITCHEN was w/in reach till I found you guys online. THANK YOU THANK YOU THANK YOU! - One Satisfied HAPPY California Family/Customer!
  • 2013-11-11 09:15:33
    1I'd just like to take a moment to let you know how much I appreciated all the help you provided through the process. This was a HUGE project for two do it yourselfers. You made everything go smooth from design assistance to ordering to delivery in flawless AWESOME customer assistance. Your product truly is exceptional and i was quite worried doing something like this online. I PUT all cabinets together myself in one day. My husband and I DID all the work ourselves completely moving our kitchen to a totally dif. room. The wood quality and beauty of these cabinets have everyone that has seen them in awe and are in shock when we tell them that we did this ENTIRE project for under 7500.00. We could not have even gotten particle board cabinets from Home Depot for that price then alone reconstruct and build a whole new kitchen. I cannot say enough to show my gratitude. I never would have thought in my wildest dreams that a NEW KITCHEN was w/in reach till I found you guys online. THANK YOU THANK YOU THANK YOU! - One Satisfied HAPPY California Family/Customer!

    The Bennett Family