Our customer answered:Naomi has been the best to work with and super helpful!

Our customer answered:Excellent communication, quick to respond, and a pleasure to work with!

Our customer answered:We first began working with Sherry over a year ago, in March 2023. We needed cabinets for an addition we were adding to our home. The addition project completion date has been pushed back several times. Sherry has stayed in touch with us and provided support and patience throughout this entire process. She has represented your company in an exemplary fashion and we truly appreciate the time and effort she has provided us. We wanted to make sure that she was recognized for her service. Thank you to your company and team!

Our customer answered:The showroom was one of the best that we have seen as far as presentation. Ryan greeted us right away and took his time to really write down what we wanted and were looking for to give to the designer.

Our customer answered:Working with Mycah, I was expecting a much more general experience and it was great. I honestly could not identify 1 thing that could be improved. Keep up the awesome work. With that said, I've not received delivery yet, however, Mycah was amazing and the design process was very, very efficient.

Our customer answered:My experience so far with The RTA Store has been pleasurable. The buying process was simple and straightforward and the customer service is top notch. Very transparent and it's obvious that the goal is for the customer to be nothing less than 100% satisfied with the entire process and the product itself. Thank you!

Our customer answered:Brie was amazing. We bought RTA cabinets for our daughter in SC and loved them!

Our customer answered:Aiden provided me a custom coupon code to help with my order. Certainly made me feel special and he has been supremely helpful.

Our customer answered:I have had a great experience working with you guys. Debbie went above and beyond to ensure that I was getting exactly what I wanted. Andrew did the same with the layout. The fact that you are following through now is awesome and greatly appreciated.

Our customer answered:Cara was wonderful! She listened to my needs and did a great design. She was professional, friendly, and super responsive.

Our customer answered:The agent was SUPER helpful and understood what I was looking for. Excellent customer service!

Our customer answered:Jessica was excellent in every way. I appreciated her product knowledge and experience with kitchen design. She was able to offer practical insights regarding my needs. Attentive listener and responsive to all questions/concerns. Very quick turnaround with designs and adjustments. And a friendly, pleasant person, too!

Our customer answered:A big thank you to Faith Ballard and Jennifer Thrasher for their prompt and professional help! You are both appreciated!

Our customer answered:Everyone's quick response has been great. The follow-up by RTA and your shipping partner is much appreciated.

Our customer answered:Mycah Esparza has been so amazing through this whole process. Her patience, excellent customer service, and attention to detail have been extraordinary. Grateful we got to work with such an amazing RTA employee, and would not hesitate to recommend her and your company to others. Everyone has been extremely helpful at RTA. We just spent so much time working with Mycah Esparza. Being newbies to the whole measuring placement, and figuring out what we wanted clients, she did not skip a beat the whole time we needed help. Simply cannot say enough amazing things about her.

Our customer answered:Aidan was great! Very informative and professional!

Our customer answered:Jennifer Thrasher was very helpful throughout the whole process. She is the one that noticed we had somehow added extra items to the cart and took care of that with my permission. I appreciate her looking out for us like that.

Our customer answered:I loved that Naomi was able to make changes quickly and was very helpful with all my questions and concerns!

Our customer answered:Very good communication! Thank you!

Our customer answered:Quick turnaround on the responses! Great customer service!

Our customer answered:Our showroom experience was excellent! The attendee on the floor was very helpful, with information and ideas! Beautiful displays, as well!

Our customer answered:Excellent customer service, prompt, courteous resolution to my issue. Thanks so much!

Our customer answered:Cara was awesome! She understood our needs and provided several suitable options to meet them. She had a pleasant, knowledgeable, and helpful demeanor.

Our customer answered:This is my second time working with Christina at The RTA Store. She has been very helpful. We love the quality of our Linen Shaker and Madison Black Shaker Cabinets. We will most definitely be using The RTA Store for our laundry room and pantry needs very soon.

Our customer answered:Just wanted to say that Orianna has been great to work with, helping me come to a very satisfactory outcome regarding product availability/pricing. Very responsive and friendly. What a great representation she is of your store!

Our customer answered:Great communication and support!

Our customer answered:My online chat person was GREAT!

Our customer answered:Ryan and Aden had excellent customer service! Very kind and patient!

Our customer answered:Jessica was excellent in every way. I appreciated her product knowledge and experience with kitchen design. She was able to offer practical insights into my needs. Attentive listener and responsive to all questions/concerns. Very quick turnaround with designs and adjustments. And a friendly, pleasant person, too!

Our customer answered:Quick to respond, very helpful, and nice!

Our customer answered:Leanne was great to work with!! Awesome work!

Our customer answered:Everyone involved did a great job! I'm very happy!

Our customer answered:Leanne is a great employee. Very helpful to me initially and then followed up to make sure I received my order and that it arrived in good condition. Very pleasant and courteous to speak with and considerate in her follow-up emails, both right after the order was placed and then again after it was shipped. Thanks, Leanne!

Our customer answered:Again, thank you very much for your follow-up and communication. Having someone who stays in contact and follows up gives you a much higher comfort level that things will be ok.

Our customer answered:I can’t think of a way that Chrissy could’ve been any better!!! The ease of communication with my designer, I gave her dimensions and within no time she had me a list of everything I needed with 3-D drawings made up and everything.

Our customer answered:Jaime was fantastic and very kind. Thank you for your help!

Our customer answered:Working with Elizabeth. She made the process so easy. I was nervous working with a designer that wasn't able to see the space in person but she did a beautiful job. I'm very impressed.

Our customer answered:Faith has been awesome in helping me with any replacement needs. We had a big order and lots of beautiful cabinets and specialty inserts. She communicated frequently and positively with me. Her assistance was spot on and we started receiving any replacements quickly so it didn’t overly interfere with the installation. Thank you!

Our customer answered:Quick, professional response.

Our customer answered:Aidan is amazing. I had minor changes and additions that he caught for me to ensure my order was complete. I can’t thank you enough for making this easy.

Our customer answered:I just want to say that we tried to get quotes from 2 other companies also & both were terrible to work with. We still don't have a price & correct color from one & the other had a horrible design. Virginia was SO helpful and returned all our messages quickly & we love the design she made.

Our customer answered:Stephanie is OUTSTANDING!. Very professional, with terrific customer service, follow through, and follow up!

Our customer answered:Stephanie and the entire team have been so attentive, professional, and kind during our whole ordering process. She helped us navigate a change we needed to make and she did it so smoothly and timely. One of the best customer service experiences I've ever had!

Our customer answered:Carmen was very customer-oriented and a pleasure to work with!

Our customer answered:The claims team worked quickly and was very kind. I appreciate the help in getting my project completed!

Our customer answered:I have bought from other cabinet vendors and I have to say, I am impressed with the quality of the workmanship of the Royal White Shaker cabinets. I'm also very impressed with the quality of the people who make up RTA. Service is above and beyond. They definitely know how to do things right at RTA. Very well done!

Our customer answered:My designer was awesome! I am sticking with her for all future projects!!

Our customer answered:Excellent job by your team packing the samples! Well cushioned, every sample wrapped and even the sides did not get crushed in. Very happy!!

Our customer answered:Faith made the claims process easy to work through. Her professionalism shows The RTA Store is going to stand behind their product and make it right!

Our customer answered:Everything came in great condition! Thanks again!