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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Cara was awesome! She understood our needs and provided several suitable options to meet them. She had a pleasant, knowledgeable, and helpful demeanor.
This is my second time working with Christina at The RTA Store. She has been very helpful. We love the quality of our Linen Shaker and Madison Black Shaker Cabinets. We will most definitely be using The RTA Store for our laundry room and pantry needs very soon.
Just wanted to say that Orianna has been great to work with, helping me come to a very satisfactory outcome regarding product availability/pricing. Very responsive and friendly. What a great representation she is of your store!

All Reviews

March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Cara was awesome! She understood our needs and provided several suitable options to meet them. She had a pleasant, knowledgeable, and helpful demeanor.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:This is my second time working with Christina at The RTA Store. She has been very helpful. We love the quality of our Linen Shaker and Madison Black Shaker Cabinets. We will most definitely be using The RTA Store for our laundry room and pantry needs very soon.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Just wanted to say that Orianna has been great to work with, helping me come to a very satisfactory outcome regarding product availability/pricing. Very responsive and friendly. What a great representation she is of your store!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great communication and support!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My online chat person was GREAT!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Ryan and Aden had excellent customer service! Very kind and patient!
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Jessica was excellent in every way. I appreciated her product knowledge and experience with kitchen design. She was able to offer practical insights into my needs. Attentive listener and responsive to all questions/concerns. Very quick turnaround with designs and adjustments. And a friendly, pleasant person, too!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quick to respond, very helpful, and nice!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Leanne was great to work with!! Awesome work!
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everyone involved did a great job! I'm very happy!
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Leanne is a great employee. Very helpful to me initially and then followed up to make sure I received my order and that it arrived in good condition. Very pleasant and courteous to speak with and considerate in her follow-up emails, both right after the order was placed and then again after it was shipped. Thanks, Leanne!
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Again, thank you very much for your follow-up and communication. Having someone who stays in contact and follows up gives you a much higher comfort level that things will be ok.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I can’t think of a way that Chrissy could’ve been any better!!! The ease of communication with my designer, I gave her dimensions and within no time she had me a list of everything I needed with 3-D drawings made up and everything.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Jaime was fantastic and very kind. Thank you for your help!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Working with Elizabeth. She made the process so easy. I was nervous working with a designer that wasn't able to see the space in person but she did a beautiful job. I'm very impressed.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith has been awesome in helping me with any replacement needs. We had a big order and lots of beautiful cabinets and specialty inserts. She communicated frequently and positively with me. Her assistance was spot on and we started receiving any replacements quickly so it didn’t overly interfere with the installation. Thank you!
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quick, professional response.
March 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Aidan is amazing. I had minor changes and additions that he caught for me to ensure my order was complete. I can’t thank you enough for making this easy.
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I just want to say that we tried to get quotes from 2 other companies also & both were terrible to work with. We still don't have a price & correct color from one & the other had a horrible design. Virginia was SO helpful and returned all our messages quickly & we love the design she made.
March 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Stephanie is OUTSTANDING!. Very professional, with terrific customer service, follow through, and follow up!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Stephanie and the entire team have been so attentive, professional, and kind during our whole ordering process. She helped us navigate a change we needed to make and she did it so smoothly and timely. One of the best customer service experiences I've ever had!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Carmen was very customer-oriented and a pleasure to work with!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The claims team worked quickly and was very kind. I appreciate the help in getting my project completed!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I have bought from other cabinet vendors and I have to say, I am impressed with the quality of the workmanship of the Royal White Shaker cabinets. I'm also very impressed with the quality of the people who make up RTA. Service is above and beyond. They definitely know how to do things right at RTA. Very well done!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My designer was awesome! I am sticking with her for all future projects!!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Excellent job by your team packing the samples! Well cushioned, every sample wrapped and even the sides did not get crushed in. Very happy!!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith made the claims process easy to work through. Her professionalism shows The RTA Store is going to stand behind their product and make it right!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everything came in great condition! Thanks again!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:You guys are great! Always checking in on me, and eager to help! Great customer service!
February 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:You answered all my questions and were super helpful!
February 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I visited the showroom and really liked it! Debbie was great!!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Always a pleasure to work with any of your staff. Ivy has been very helpful and supportive. Virginia has also helped me immensely with various projects.
February 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Everyone I spoke to was very helpful and informative.
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Virginia paid close attention to details, added her experience in guiding fitment selections, and was excellent at working with our quirks, both personal aesthetics and the layout constraints for this kitchen. The designer was great to work with, they understood our desires and challenges and worked with us to create the layout that will work technically and aesthetically. The guidance and expertise were invaluable.
February 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Stephanie is awesome and so attentive to our needs. Truly appreciated!
February 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Excellent customer service! It's always nice to talk to a real person and not have to wait a week for someone to answer!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I could not believe how quickly my claim was taken and processed. And, even when I got busy, they followed up with me. Top-notch all the way!
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My experience was great! I can't think of anything that would have made it better. Vicky was always responsive and willing to help to meet the needs of the project and budget. The response time by Vicky was great. I almost felt like she was designing the space for her home. She was very detailed and willing to adjust based on the job specifics and budget.
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Naomi did a great job with our kitchen design. Very patient as we made multiple changes throughout the process. Dimensional drawings were great but the pictures were the selling point. Great to be able to see what the finished product would look like. Highly recommend this design process.
February 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I received the order and everything was fine! Loved the cabinets, great quality and easy to assemble. Thank you, RTA! I will be buying more cabinets soon.
January 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I was able to receive my closet in the right time frame.
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Our door sample was really big and allowed us to envision what our kitchen cabinets would look like.
January 2024
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:The service was better online than I found it to be at our local store.
January 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My designer, Kristine, was excellent!
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I worked with Sherry Brown and I just loved her email techniques. Every question I had she addressed it and didn't miss any. I've talked to a few other designers at other companies who would miss my questions and it would annoy me and make me wish they were all more like Sherry. I do appreciate Sherry's work so much and her responsiveness
January 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great customer service!
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The delivery arrived within the stated time frame. All pieces were neatly, securely, and logically packed. All pieces (so far) were found to be in perfect condition due to the great effort made by the distributor to protect the product during shipping. The delivery person called ahead of delivery, arrived when he said he would, and was pleasant and helpful, a true 'class act' and an excellent representative, or shall I say 'ambassador' representing The RTA Store. Your 'delivery of product' and the 'actual product received' were exactly as described on your website. I appreciate this way of conducting business. (No surprises, excuses, or half-assed explanations). The one suggestion I have for your website and overall advertising and representing the product...I found this product incredibly easy to assemble! This was not so obvious on your website, I was hoping I would be able to take on this job, however, I found holes were pre-drilled by the factory, the drawers fit together perfectly, and no fancy or expensive tools were required. ANYONE can assemble this product! My first RTA experience has been really beyond expectations! Thank you RTA Store!
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:We thought we were sure of what we wanted but didn't understand all the trim and molding choices, which is why we asked for a designer. But, with the designer's help, we learned that we did not fully understand how cabinet size and door swing might affect options like the pull-out trays that we wanted. However, our designer was excellent at communicating with us to understand what we were trying to build. Then she helped us understand better what we needed and ensured we got the right parts on our original order. If it weren't for Chrissy, we would have ordered incorrectly and not been happy and our construction schedule would have been delayed. We did get sample doors, so we know what the door color looks like. We cannot wait to get the units assembled and see them in the finished room! We have another bathroom remodel next year. After working with Chrissy, we definitely will make use of the designer again. Based upon our experience with her we definitely will look first at RTA next year. We hope she is still available next year. We cannot thank Chrissy enough for helping us through the process to visualize our purchase and ensure the right components were ordered. She is the best!
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:You guys are always great and all my questions were answered!
January 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Very helpful and quick to respond! As a contractor, I appreciate this when trying to satisfy my customers and keep them on schedule.

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Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form